Reservation manager reports to Front office manager. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. Specific job duties for a reservation sales agent vary based on their employer. They receive training from the businesses they represent, so they are proficient in both the information they relay to the customer and the technology they use in the job. Reservation sales agents assist customers with booking hotel rooms, car rentals, flights, and a host of other services typically in the hospitality, entertainment, or transportation industries. When a customer wants to make a cancelation or is unsatisfied with their reservation, these agents process and issue refunds according to company policy. Rédigé par La Rédaction le Lundi 4 Mars 2013 . Processes reservations … Reservation sales agents assist customers with booking hotel rooms, car rentals, flights, and a host of other services typically in the hospitality, entertainment, or transportation industries. 4,299 Hotel Reservations Agent jobs available on Indeed.com. Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Reservations agents need to be friendly, have … Handles daily correspondence. Knows the selling status, rates, and benefits of all packages plans. Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Reservations Agent, November 2012 – February 2015 Omnicorp Hotels of California, New Cityland, CA. Type a city. Apply to Reservation Agent, Concierge, Guest Service Agent and more! as we are looking for passionate people just like you! Reservation sales agents often offer additional products and services to customers who book through them or assist customers in signing up for rewards programs for special offers and deals. RE: Head Hotel Reservations Agent, Ref# 000183655, 08/05/2014. Responsible for ensuring that each new travel agent utilising the hotel must have all relevant information recorded on a New Travel Agent Master Form and passed to Finance … If you’re based in a hotel, you’ll handle calls from guests who want to make a room reservation, so you’ll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. The best job prospects will go to agents who specialize. Il accueille les clients en agence ou par téléphone. There are over 119 virtual reservation agent careers waiting for you to apply! People with positive, friendly attitudes who love to multitask and stay organized make successful reservation sales agents. Energetic and friendly Reservation Agent with 9 years career experience in hotel reservations and hospitality services environments. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Reservation Agents are responsbile for processing travel and accommodation arrangements. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Posted: (2 days ago) hotel reservation agent job description People who are looking to book a stay at a hotel turn to a hotel reservation agent … Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Apply to Reservation Agent, Front Desk Agent, Reservations Manager and more! Dans les cas où un contact existe avec le client, une bonne présentation et de bonnes capacités d’expression sont requises. Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires. This can mean booking a hotel room, a car rental, airplane tickets, a cruise … Hotel Front Desk Agent responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities…JOB DESCRIPTION Job title: Front Desk Agent Reporting to: Director of Operations Overall purpose of the job… Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Creates and maintains reservation records by date of arrival and alphabetical listing. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Hyatt. Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel … Some agencies require agents to have a college degree or professional certificates in the hospitality and travel fields. Benchmark Hospitality 3.8. 22 Omni Hotels Reservation jobs available on Indeed.com. According to the Bureau of Labor Statistics, the job outlook for travel agents is expected to decline 12 percent by 2026 due to travelers researching and booking their own vacations. Prepares expected arrival list for front office use. Responds to inquires and makes reservations as needed. Processing … The Reservations Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that occupancy is optimized. We’ll get you noticed. These services … Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Processes cancellations and modifications and promptly relays this information to the front desk. As the first point of contact for our hotel brands, you’ll be the caring voice that creates a warm, lasting impression with every Hilton guest when they call. To be fully aware of and adhere to health and safety, fire and bomb threat procedures. Hotel Reservation Agents are responsible for fulfilling reservation requests based on room availability and customer preferences. Dear Mr. Wight, As an energetic Hotel Reservations Agent who thrives when utilizing selling techniques to maximize … Apply to Reservation Agent, Guest Service Agent, Front Desk Agent and more! Experience in Hotel software and their functionalities. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Reservation Agent, Guest Service Agent, Receptionist and more on Indeed.com Job is located at PetSmart's Phoenix Home Office, remote opportunities for those in the Phoenix area are also available. Luxury Hotel Reservation Agent jobs. Apply to Director of Food and Beverage, Reservation Agent, Front Desk Agent and more! Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. However, there are several core tasks common to all reservation sales agents, such as: Reservation sales agents help customers at hotels, car rental facilities, airlines, travel agencies, and resorts. Making arrangements for clients travel programs. They interact with customers in person, online, and over the phone to answer questions, make suggestions, and book reservations. Processes reservations from the sales office, other hotel departments, and travel agents. Reports To: Director Of Sales / General Manager Position Summary: As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel.Also develops strategic action plans for hotels to drive measurable, incremental sales revenue. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Every day, we inspire and reach millions of travelers across 90 local websites in 41 languages. See salaries, compare reviews, easily apply, and get hired. 102 Work At Home Reservation Agent jobs available on Indeed.com. Duties of a hotel reservations agent include receiving calls from guests interested in staying in a hotel, verifying customer information and payment options, sending customers a confirmation note or email and assigning rooms to customers. A hotel guest agent answers phone calls on behalf of the hotel, fielding requests for hotel room reservations and handling changes and cancellations as they arise. See you around and happy Hoteliering. Hotels.com is a leading online accommodation site. 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Here are a few ways to learn if becoming one is right for you: “Becoming a Travel Advisor” – this in-depth article by the American Society of Travel Agents covers everything about entering the world of travel consultants and reservation agents. Hotel Reservation Agent Job Description - JobHero. Job Description. Page 1 of 853 jobs. In May of 2008, the annual salary for reservation agents was $31,070. Enjoys working with sales and marketing to increase reservations; Exceptionally strong computer hardware and software skills; Work Experience October 2011 to February 2015 Hilltop Hotel – New Parkland, CA Hotel Reservations Agent. 50 Restaurant Reservation Agent jobs available on Indeed.com. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Hoteliers around the world to set up their hotel operations le client, une bonne présentation et de bonnes d. 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