Find 13 questions and answers about working at NCP Car Parks. We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. What is this and where do I find it? 10 Keep your ticket safe as you will need this when you're leaving the car park. If ever you see an ncp sign do not… If ever you see an ncp sign do not park! I need a receipt for my parking what should I do? I was due to fly but I have decided not to travel because of Coronavirus and I’d booked parking for an NCP operated car park through a third party like Holiday Extras, APH etc, what are my options? The company, which last year generated a turnover of £260m from more than 600 car parks, was loaded with debt in a private equity deal struck shortly before the credit crunch struck in 2007. Do I need to have geolocations turned on in my device? All content is posted anonymously by employees working at National Car Parks. Parking charges at a number of car parks in Manchester city centre have risen after being taken over by the council. This is a commonly used practice, which helps us analyse how you use our website Keep your ticket safe as you will need this on exit. The system is asking for a Location Code. We have recently changed the way we manage our car park at St Thomas’ Hospital, and we no longer issue paper tickets. Why are you launching a new mobile payment service? We offer pre-booked parking at a variety of airport and city centre car parks. I've parked at an on street car park and received a PCN, who should I contact? Are the Secure UK car parks closing as a result of this equipment upgrade? What do I do if I need a replacement NCP ParkPass card? This rate may be available on pre-book, pay on the day or both options depending on the car park. How do I claim a refund? I am already in the city centre car park, can I extend my booking? 21 Will I always get cheaper parking if I am a member? How do I pay for parking at a barrier car park? I was due to fly but I have decided not to travel because of Coronavirus and I’d booked parking for an NCP operated car park, what are my options? How do I get a VAT receipt for my pre-booked stay? Do I need to display or take a ticket when I pay using the NCP ParkPass app? 23 11 I have mistakenly paid for more days than I require. 02 Should I dispose of my NCP ParkPass Card now? What tariffs will I pay if I park using my mobile? 09 Can I use POPLA? Why can’t I enjoy my Saver Deal rate using the app at Manchester car parks? It's an account based payment option, designed to reward account holders with discounted parking offers. I can't find a booking in my online account, what do I do? What is a barrier or barrier controlled car park? NCP car parks is to reinstate car park charges in Birmingham city centre after waiving them for four weeks. Their Office address is Saffron Court, 14b St Cross Street, London, EC1N 8XA, They are a Ltd Company who registered address is also at the above address. Can I use the same username, email and password to register a new account on the ParkPass App? I need to amend my VRN in the 2 hours’ notice time what do I do? 10 NCP was founded in 1931 by Colonel Frederick Lucas. Parking is very limited and there is often a queue. Please enable Javascript for a better experience on this site. Why can't I use the QR code to pay at a P&D car park? How can I track my spend on NCP ParkPass? I've forgotten my password, what can I do? In most cases our best prices are online. 20 03 Can I change my security password on my account? I do indeed have the ticket, found on the floor of my car It was paid at 2.18pm and according to them the car left at 4.35pm, 17 minutes late (Paid for two hours). I can't seem to register for an account? How will you know I've paid using the app? I'm having difficulties using the service. National Car Parks was said in 2008 to have the UK’s most expensive car park. Will my chosen car park have wider bays available? How do I know which bay is mine when I pre-book? I've paid for parking using the wrong location code, what should I do? Hrs What happened to the Top Up account option for NCP ParkPass Card? I didn't receive a confirmation email after placing a booking. What is reCAPTCHA on the NCP contact form? Offer is only available to pre-book online via the NCP website at selected NCP managed car parks for entries from 5am to 1pm and stays up to 12 hours. After we have done this we'll raise the barrier. 22 I keep getting the error message "Duplicate User" what does this mean? 19 How do I get a discount off my parking as you advertise? What is a 'Pay and Display' car park? NCP National Car Parks YORK, York, 46 Piccadilly, opening hours, If you want convenient and affordable parking in the heart of York, then our York Piccadilly car park … Can my Gateway card have different cost centers? In most cases, your booking will allow you to enter and exit the car park once. 16 How do you know I’ve paid? I think I've been charged incorrectly. Parking at St Thomas' Hospital. On arrival at the entry barrier, insert the card used to make your booking into the entry column and the barrier will raise. Why is my Pre-book price more expensive than last time I booked? When leaving, at the exit barrier, insert your ticket so that we can validate your parking. What if I'm not happy with your decision from my appeal? Can I check how I'll be able to pay at the car park I want to use? 45, Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Please enter a date and time which is more than, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. 18 Doesn’t Work I searched to try and book airport parking and it doesn’t show all car parks, despite then being NCP. Do I need the app if I only park at barrier controlled car parks? I've missed the payment deadline for my PCN, what should I do? Can I register for a card account if I'm a new customer? I have Late Return Protection and my delay is longer than 12 hours, what shall I do? We went to the machine and inserted coins to cover the period of parking and the vehicle reg. 07 What if I lose my card or need to cancel it? This is the National Car Parks company profile. Car park giant NCP has explained the change in policy. Can I still book Secure UK car parks online? How do I pay at the pay station without a ticket? Can I return later than my booking exit date/time? The app can't find my location. Smart Parking uses ANPR/LPR across the UK and the rest of the world as part of our solution to monitor and manage car parks. On Friday, March 20 National Car Parks (NCP) announced free parking would be … 17 NCP car parks is to reinstate car park charges in Birmingham city centre after waiving them for four weeks. Can I still pay with cash and credit/debit cards at PayByPhone car parks? Does mobile payment guarantee my parking space? Can I use NCP ParkPass with Pre-book or any other NCP product? Can I use any other NCP products at Secure UK car parks after 30 September? I want to amend the time/date of my booking, but it won't let me, why? What are the Terms and Conditions which apply to NCP ParkPass Card? I would like to leave feedback for a recent visit to a car park. I’m worried about not having to display a ticket in my car at your ticketless car parks. I only have cash to pay with how shall I pay? Can I scan my QR code while I'm still driving? If I have a Saver deal, will it be available at all the participating NCP ParkPass Card car parks? Why can I only use NCP ParkPass Card at selected car parks? How do I change my marketing preferences and update my account details? Parking provider NCP is extending its free parking offer to all essential workers. What is the location code of the car park? How many credit cards can I save on my account? How do I update my account details, such as address, payment card etc? Do I receive notification that you've received my appeal for a PCN? Do you charge a fee for paying by credit card? Can I find out the status of my PCN appeal that I have submitted? When can I pre-book a Secure UK car park on NCP website? How quickly does my online account show my parking history and transactions? Dash parking: Available at all Transport for Wales rail car parks. What should I do? which pages you’ve visited, and improve your experience. National Car Parks (NCP) is the United Kingdom's largest and longest-standing private car park operator, with over 150,000 spaces across more than 500 car parks in towns, cities, airports and London Underground and National Rail stations. Min This is the National Car Parks company profile. Failure to do so may result in a parking charge notice being issued. Pre-book your parking today and take advantage of the following benefits: Save time by pre-paying for your parking before you travel. How do I pay for parking at a Pay and Display (P&D) car park? Where can I find directions to the car park I want to use? We use cookies on our website. NCP, the car park company, is to purge its stairwells of the stench of urine with the aroma of flowers and cut grass. Please enable Javascript for a better experience on this site. What if I forget to pay within 24 hours if I choose the Pay Later option? I'm trying to appeal a PCN but the option to appeal is not available? It comes as some of the city's car parks are taken over by Manchester council from NCP. Min NCP to cleanse car parks with smell of flowers and cut grass . When's the last day I can book with Secure-a-Spot on this website? What if I overstay my pre-booked time at a Ticketless car park? What should I do now? How do I register for a ParkPass App account if I already use a NCP ParkPass Card and have an existing account? Where can I pay for parking with ‘PayByPhone’? My PCN appeal has been rejected, what can I do next? I want to work with NCP, what’s my next step? When do I use my unique barrier QR code? I do indeed have the ticket, found on the floor of my car It was paid at 2.18pm and according to them the car left at 4.35pm, 17 minutes late (Paid for two hours). Can I extend my parking if I'm running late? National Car Parks (NCP) are a nationwide Private Parking Company who offer a lot of paid for parking services. 09 Can I get multiple barrier QR codes on my account to share with friends? How do I change the car registration on my mobile payment account? Why have I received a pre-confirmation email? which pages you’ve visited, and improve your experience. How do I know what type of car park I'm going to park at? You can find the information about your car park's entry and exit method on your booking confirmation email. Why can I not use my NCP ParkPass Card in your 'Pay on Foot' payment machines? Our car park is open 24 hours a day and the charges are £3.20 per hour. What do I do if I think I’ve been over charged? How do I get parking from as little as £5 for 24 hours? You’ll need a Dash Account to use the service; Paying by mobile is easy. What features does an app account have over a card account? What provisions do you have for disabled customers? What provisions do you have for disabled customers? National Car Parks has 500 sites across the UK and also provides services to local authorities. I can’t register / need further help to register for PayByPhone. 13 Can my friends and family use my app account to park as well as me? What happens if I want to bring a different car to the one I booked my space for? 02 How do I add or amend a SaverID to an app account? The company, which last year generated a turnover of £260m from more than 600 car parks, was loaded with debt in a private equity deal struck shortly before the credit crunch struck in 2007. 14 Can I pay for parking at a barrier car park? How do I appeal against my parking charge notice (PCN)? When is the new PayByPhone service launching? How do I find out car park details like opening times and tariffs? What happens if I stay longer than the time shown on the early bird offer? Can I enter and exit the site multiple times? How do I use your ‘Pay Later’ option at your ticketless car parks? Our car parks use a variety of entry and exit methods depending on where you have booked parking for. I would like to attach evidence in my appeal, how can I do this? Manchester Christmas markets parking: Car parks and nearby NCP multi-storeys NCP Car Park Manchester King Street West, M3 2WY Opening hours: Monday to Sunday, 24hr Founded in 1931, NCP has over 75 years expertise within the parking sector and now supplies drivers with over 200,000 spaces across more than 700 car parks nationwide. I was due to fly but my flight has been cancelled as a result of Coronavirus and I’d booked parking for a non NCP operated car park through NCP, what are my options? One of the country's biggest car parking firms has removed its offer of free parking for key workers who do not work for the NHS.. Is the car park I'm going to in a London congestion zone? The car park location code doesn't seem to be recognised. 01 At the exit, insert your card for your parking to be validated. What payment methods are available at ticketless car parks? Once validated, the barrier will raise. Which car parks can I use NCP ParkPass in? 14 Are notifications mandatory when I register for an NCP ParkPass app account? Book online with no hidden charges; Book early for up to 20% off your parking. 19 Do NCP operate all of the car parks available on NCP.co.uk? Are there any charges for having a Gateway account? Am I at the correct car park? Why can't I see details of the current parking session I've paid for? They have no contact number Once you've parked at the car park check the pay machine or other signs for the sticker that displays the Location Code - the unique number of your car park. I’ve pre-booked a ticketless car park and arrived, but it does not have NCP signage on the building. Does the ParkPass App have convenience charges? Can I register more than one vehicle on my app account? Why is my pre-book discount code not working? Can I park at a ticketless car park using a Season Ticket? 00 I have an NCP ParkPass Card account with a SaverID, can I use the ParkPass App account with my SaverID added instead of the Card? Why is this? I’m trying to Pay Later online using my Internet Explorer (IE) web browser but I can’t. Phone: 0845 050 70 80 How will the new system recognise me when I arrive in my vehicle? Massive savings online with NCP. Can I register the same vehicle on different accounts? How do I know which way to pay at my car park? Save money. 12 Parking is very limited and there is often a queue. 23 Can I change my card details on my account? The price and times will also be different depending the location you choose. I wrote and complained and was advised it may have been full. What if I have an existing booking at a car park for entry or exit after the date Secure-a-Spot closes? by email only? Will I be tied into a contract with the Gateway card? Can I still login? What happens if I forget to use my NCP ParkPass card to enter the car park? 05 I've not been able to pay by phone and I'm worried I might receive a PCN? Will I get a Parking Charge Notice (PCN) if I’ve left the car park without making payment? 08 We used the NCP car park in Little Berrington Street, Hereford, one evening. When leaving the car park, at the exit barrier insert your ticket for your parking to be validated. The decision has been made because of … 13 If I have already entered the car park, can I extend my booking? Do I need to open an NCP ParkPass account to use the app? How do I pay my parking charge notice (PCN)? National Car Parks (NCP) are a nationwide Private Parking Company who offer a lot of paid for parking services. We use cookies on our website. The decision has been made because of … NCP, which is the biggest car park operator in the UK, is responsible for the 26 of the 30 busy car parks with the most crimes. What is the Car Park levy? I pre-booked my parking for a ticketless car park how do I amend my booking? Why is my SaverID not yet added to the app system? 30 01 How many times can I enter and exit a car park that I have pre-booked at? Can I change the credit/debit card registered to my account and are there any additional charges for using my card with my Park Pass Card account? Can I pre-book my parking using my NCP ParkPass account? My confirmation email QR/barcode is not displaying, what do I do? 18 05 Find out more on our NCPSolutions.co.uk website. I'm worried about not having to display a ticket in your Pay and Display car parks. I've got an existing NCP ParkPass Card account, if I register for a new ParkPass App account, does the introductory discount apply to my card? I can't login to my account, how do I resolve this? 45, Hrs Which NCP car parks allow me to pay by mobile phone? How do I unsubscribe from NCP marketing emails? What should I do if my Season Ticket card doesn't work? Parking will be free at a number of Manchester city centre car parks next week. from National Car Parks employees. Can I make interim payments on my Gateway card. 08 Do I have to opt in for marketing when I register for an app account? I’m a motorbike rider, can I use the ParkPass app? 06 15 Does the change in my account type affect my Saver ID / special parking deal? Why is my password not being accepted at registration? 00 What happens if I stay longer than 24 hours? I was due to fly but I have decided not to travel because of Coronavirus and I’d booked parking for a non NCP operated car park through NCP, what are my options? Can I change my Season Ticket's start date? Can I pay for parking at a Pay and Display (P&D) car park? Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. How do I get a promo code for a non-flexible booking? What kind of security measures do NCP car parks have? How do I get a receipt for a mobile phone payment? Visit our Privacy policy for more information on how we use cookies. Do NCP car parks have electric car charge points? Offer valid for bookings made up to 7 days in advance Their Office address is Saffron Court, 14b St Cross Street, London, EC1N 8XA, They are a Ltd Company who registered address is also at the above address. Will buying a Season Ticket make my parking cheaper? We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. How do I extend my pre-book parking time? Can I book airport or city centre parking at short notice? What happens if my card doesn't arrive within the stated 6 days? 22 My flight’s cancelled, what shall I do? Can individual credit limits be set for the Gateway cards? All content is posted anonymously by employees working at National Car Parks. 30 The new charges were agreed by NCP before they handed over 13 car parks - … How many disabled parking spaces do you have? I was due to attend an event but this has been cancelled as a result of Coronavirus and I’d booked parking for an NCP operated City car park, what are my options? Is your Pre-book price always cheaper than paying on the day when I arrive? Do I need to be registered with you to park at your ticketless car parks? 11 On arrival at the entry barrier, your number plate will read and a ticket automatically issued. What should I do? ANPR (Automatic number plate registration) On arrival at the entry barrier, your number plate will read and a ticket automatically issued. Can I change the email address used for my account? Learn about the interview process, employee benefits, company culture and more on Indeed. What can I do? What happens if my NCP ParkPass Card account doesn't have sufficient funds to pay for my parking session? … How does NCP's PCN (Parking Charge Notice) process comply with the Data Protection Act 2018 (DPA)? When you arrive at the entry barrier, scan your barcode and we'll issue you a ticket. How much will I pay if I stay longer than 24 hours? I'm an existing NCP ParkPass Card customer using an NCP ParkPass Card, how do I login to the ParkPass App? How can I contact you about my Season Ticket? Car park giant NCP has explained the change in policy. Can I pre-book at a London Underground station? About NCP: Find conveniently located car parks throughout the UK, pre-book and guarantee airport parking throughout the UK. Manchester Christmas markets parking: Car parks and nearby NCP multi-storeys NCP Car Park Manchester King Street West, M3 2WY Opening hours: Monday to Sunday, 24hr Take a look at the list below to find out more. Can invoices be sent to different cost centres? Thanks for the advice. How do I know a car parking session has been opened when I have entered the car park? I have booked one of your special prebook products but I have decided not to travel because of Coronavirus and I’d booked parking for an NCP operated city car park, what are my options? When leaving the car park, at the exit barrier insert your ticket for your parking to be validated. How do I pay for my parking using my mobile phone? Automatic number plate recognition (ANPR), also known as licence plate recognition (LPR), is a technology that reads vehicle registration plates. Glassdoor gives you an inside look at what it's like to work at National Car Parks, including salaries, reviews, office photos, and more. How much does it cost to park at PayByPhone car parks? Can I use The ParkPass App when in Pay and Display car parks? Non-flex saver bookings can be made up to 24 hours before arrival and Flex saver bookings can be made up to 2 hours before arrival. How much will my parking cost if I don't pre-book? Where can I get the full address of the car park I want to use? What account details associated with my existing booking are passed to NCP? What should I do? Can I pre-book then pay after I have exited the car park? How long does it take for my PCN to appear online? Visit our Privacy policy for more information on how we use cookies. What is the approval criteria for a Gateway account? Imagine my amazement when I received a £100 parking fine. One of the country's biggest car parking firms has removed its offer of free parking for key workers who do not work for the NHS.. Get answers to your biggest company questions on Indeed. What can I do? NCP’s Pavillion Road car park in Knightsbridge was the UK’s most expensive car park and cost £43.20 for a six hour stay. Can I use NCP ParkPass to Pre-book parking? How does the ANPR camera know I have pre-booked? What can I do? Thanks for the advice. How does reporting work on my NCP Gateway account? On arrival, park your vehicle, ensuring you display your booking confirmation on your dashboard as instructed before leaving. Can I register for an app account if I already have a card account? Find answers to 'How do you feel about going to work at National Car Parks each day?' What should I do? Can I choose how I receive notifications e.g. Are payments automatic when you pay using the app? NCP, the car parks company founded by Sir Donald Gosling, suffered its fourth change of ownership in five years yesterday as Royal Bank of Scotland sold its 20pc stake to Israeli investors. Can I still use ParkPass to pay if I’ve taken a paper ticket on entry to the car park? Do I have to register for an account on the app to pay for parking using it? This latest innovation from NCP has been developed in conjunction with its technology partner Advam and is designed to provide customers with a frictionless way to access car parks and pay for parking. On this site have made a booking ID and / or activation code is easy failed to login a app. Is for Display ( P & D ) car park and received a parking... ’ Hospital, and we 'll raise the barrier will raise email is. Multi storey car park operator is extending its free parking offer to key! Fee for paying by credit card Central car park tariffs will I see my. Still use ParkPass to pay for parking services account type affect my Saver ID /. 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