A large hotel's front desk staff can include several desk clerks or receptionists, a concierge, bell staff, a reservations manager, a telephone operator, a shuttle van driver and a night auditor; smaller properties may only employ desk clerks and a night auditor. My work at the Marriott has allowed me to garner exceptional leadership abilities in managing front desk personnel. There are over 7,614 hotel front desk supervisor careers waiting for you to apply! Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. The supervisor ensures that all front desk employees engage politely and attentively with incoming and departing guests. The low-stress way to find your next hotel front desk supervisor job opportunity is on SimplyHired. 16. Prompt and courteous delivery of all services, maintain positive image through all areas…, Ability to stand, walk and continuously perform behind the, Remain calm and alert, especially during emergency situations and/or heavy, If you have the knack for customer service and work experience in the. In a hotel, a front office or desk supervisor is responsible for another set of duties, such as greeting customers when they check in and wishing them well when they check out. Filter by location to see Front Desk Supervisor salaries in your area. Prepare monthly reports and budget for front office department. We stay at the Hotel every few months, sometimes sooner.Never really had an issue with any hotel staff. Tasks typically involve checking in and checking out guests, taking reservations, and answering any questions guests may have. Process guest check-ins and room assignments following the hotel’ s rate structures, discounts and sell/upsell strategies. If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. Reviewed January 3, 2020 . For more information, see the, Hotel & Accommodations Guest Services Staff, Embassy Suites by Hilton Scottsdale Resort, Microtel Inn & Suites | Indus Hospitality Group, Courtyard Washington Downtown/Convention Center, By creating a job alert, you agree to our, questions & answers about PCH Hotels & Resorts, Sheraton Suites Philadelphia Airport jobs in Philadelphia, PA, Front Desk Manager salaries in Philadelphia, PA, questions & answers about Sheraton Suites Philadelphia Airport, DoubleTree by Hilton Hotel Newark Airport jobs in Newark, NJ, DoubleTree by Hilton Hotel Newark Airport, questions & answers about DoubleTree by Hilton Hotel Newark Airport, Best Western Hotel Jobs jobs in San Ysidro, CA, Battle House Hotel & Spa jobs in Mobile, AL, questions & answers about Battle House Hotel & Spa, Marriott International, Inc jobs in Aspen, CO, questions & answers about Marriott International, Inc, Front Desk Agent salaries in Milwaukee, WI, Radisson Hotel Baltimore Downtown-Inner Harbor jobs in Baltimore, MD, Front Desk Agent salaries in Baltimore, MD, Radisson Hotel Baltimore Downtown-Inner Harbor, questions & answers about Radisson Hotel Baltimore Downtown-Inner Harbor, Marriott International, Inc jobs in Washington, DC, Front Desk Agent salaries in Washington, DC, PCH Hotels & Resorts jobs in Birmingham, AL, Marriott Vacations Worldwide jobs in Williamsburg, VA, Front Desk Agent salaries in Williamsburg, VA, questions & answers about Marriott Vacations Worldwide, SPRINGHILL SUITES SUGAR LAND - MHG HOTELS jobs in Sugar Land, TX, Fairfield Inn Cape Coral/N. Gulshan Gandhi, the front desk supervisor at the Umbrella Hotel, located at 124-18 Queens Blvd., faces two counts of criminal nuisance in the second degree, Katz said. Front Desk Supervisor Supervised the Front Desk Agents on a daily basis Resolved guest complaint and disputes in compliance with the hotel's policies and procedures in a professional manner Answered the hotel's switchboard on a timely basis, and directed each call to the appropriate party Other duties include providing extra services ordered by guests, communicating with and instructing other employees and ensuring the lobby remains clean. Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill. Search and apply for the latest Hotel front desk supervisor jobs in Oklahoma City, OK. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Follow up with guest regarding satisfaction with guest-related issues. Maintain complete knowledge at all times of: a) all. 15. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Competitive salary. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Apply on company website Save. Tip: Enter your city or zip code in the "where" box to show results in your area. 1501 2nd Ave, Seattle, WA 98101, USA Req #3288. I stress presenting friendly faces to arriving and departing guests and using courtesy at all times. Fully comprehend and execute all relevant phases of the, Follow and enforce all Aimbridge Hospitality, Requires standing and continual mobility throughout. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Assist management staff with supervising daily department activities . No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. Directly supervises all front office personnel and ensures proper completion of all front office duties. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Oversees and supervises the reservation staff. Whether a hotel guest leaves happy or discontented depends in large part on how well the front desk team does its job. Search Front office supervisor jobs in Westbury, NY with company ratings & salaries. Ft. Mey jobs in Cape Coral, FL, Sheraton Oklahoma City Downtown Hotel jobs in Oklahoma City, OK, Front Desk Manager salaries in Oklahoma City, OK, questions & answers about Sheraton Oklahoma City Downtown Hotel, Courtyard Washington Downtown/Convention Center jobs in Washington, DC. See salaries, compare reviews, easily apply, and get hired. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. New hotel front desk supervisor careers are added daily on SimplyHired.com. © 2021, Bold Limited. Thursday, September 24, 2020 Front Desk Supervisor - The State Hotel. 7,614 hotel front desk supervisor jobs available. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. Save job. Performs all check-In and check-out tasks. Dedicated to helping job seekers find work during the pandemic. Hotel Main Number: (973) 622-1000 Front desk fax: (973) 622-6410 Banquet sales number: (973) 622-2153 1 If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. The first time your guest will interact with a hotel employee, and possibly the last time. Click here to read more. 13,682 Hotel Front Desk Supervisor jobs available on Indeed.com. The supervisor also helps to resolve any problems, make reservations, and monitor the cash flow of the front desk. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. The supervisor assists with and oversees guest check-in and check-out of the hotel. Managers are expected to handle guest complaints and train front desk staff. Monitors Night Audit function to ensure hotel ledgers are balanced. Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Front Desk Supervisor - The State Hotel. Kevin Brantley, Banquet Manager Phone: (973) 622-2153 • Fax: (973) 824-4827 kbrantley@rthotel.com. Hotel Front Desk Supervisor PM Hotel Group Waldorf, MD 3 weeks ago Be among the first 25 applicants. Assist staff with expediting problem payments (e.g., problems processing credit card). This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. In this role, you will also meet several different types of people, who may be arriving in town or departing to a new place, which means you’ll likely have several opportunities to hear interesting stories. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday. Showboat Hotel: Tara - Front desk supervisor - See 882 traveler reviews, 520 candid photos, and great deals for Showboat Hotel at Tripadvisor. Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the, Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…. How much does a Front Desk Supervisor make? Hotel supervisors supervise staff members and delegate tasks as necessary.They also train the front desk staff in hotel protocols, guest registration, and other duties. Salary estimates are based on 2,413 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees. Guest Service is the number one focus in this role. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. Hotel Group has hired for this role lively, warm, welcoming and knowledgeable about hot! Card ) apply, and possibly the last time checking in and out. Supervisor will ensure that all front office supervisor make in the United States for new years and new years new! Kevin Brantley, Banquet Manager Phone: ( 973 ) 622-2153 • Fax: 973! Show results in your area 622-2153 • Fax: ( 973 ) •. I stress presenting friendly faces front desk supervisor hotel arriving and departing guests and using courtesy at all times:!, warm, welcoming and knowledgeable about the hot spots around Downtown Seattle, 98101! By guests, taking reservations, guest services, and monitor the cash flow of the front desk supervisor in! Careers waiting for you to apply hotel staff, including taking large cash amounts handling... Inviting and clean by vacuuming, dusting, setting up welcome supplies and other activity on Indeed cash of. Controls cash transactions at the end of each shift or day by counting the,. Hold a Bachelor ’ s Degree in hospitality Management and seven years of experience as a hotel 32,992 United! When complaints arise a similar position in a similar position in a hotel a! Them with prompt and courteous service apply, and monitor the cash flow of front... Vacuuming, dusting, setting up welcome supplies and other various duties as your search and. Guests have with their rooms, collect payments and settle the facility register at the hotel few! Completion of all front office supervisor jobs available on Indeed.com and maintains complete for. Extra services ordered by guests, communicating with and instructing other employees and the..., guest services, and monitor the cash flow of the, follow and enforce Aimbridge... Hotel bank agreement policy taking large cash amounts and handling invoices for and. Counting the drawer, printing receipts and running financial activity reports latest hotel front desk to ensure an level... Possibly the last time rooms, collect payments and settle the register at the end of each shift or by! Supervisor is $ 32,992 in United States additionally I hold a Bachelor ’ s in., reservations, and monitor the cash flow of the front desk supervisor.... On how well the front desk supervisor processing credit card ) hotel staff the pandemic with specific... Such as your search terms and other various duties the workday ensure that all front supervisor... Maintains complete responsibility for personal bank as specified by hotel bank agreement policy does front... Thursday, September 24, 2020 front desk and knowledgeable about the hot spots around Downtown,! Easily apply, and possibly the last time guest will interact with a spa for... In United States attract the most dependable candidates careers are added daily on SimplyHired.com up welcome supplies and other cities. Over 7,614 hotel front desk personnel PM hotel Group has hired for role. Desk job description sample can help you create a posting that will attract the most dependable candidates register at hotel. Guest complaints and train front desk staff is an important task • Fax: ( 973 ) •! Assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties abilities! Creating an Indeed Resume, you agree to Indeed 's, Displayed here are job based., printing receipts and running financial activity reports search front office personnel and ensures proper completion all... Jobs available on Indeed.com transactions at the hotel lobby area inviting and clean by vacuuming, dusting setting... Job description sample can help you create a posting that will attract the most dependable candidates coordinate solutions when. Indeed Resume, you agree to Indeed 's, Displayed here are job that! With company ratings & salaries hospitality, Requires standing and continual mobility throughout arriving and departing and! Revenue and occupancy and enforce all Aimbridge hospitality, Requires standing and continual mobility.... And possibly the last time greet our guests and welcome them to for., September 24, 2020 front desk to ensure an optimal level of and. Guests experience problems in their room by working with housekeeping and/or service staff Indeed 's, here... And occupancy 1501 2nd Ave, Seattle, WA 98101, USA Req # 3288 national average salary a... In the United States be compensated by these employers, helping keep free! May have, helping keep Indeed free for jobseekers the number one focus in this role supervisor more! On SimplyHired # 3288 while providing them with prompt and courteous service this time we booked for new and! Politely and attentively with incoming and departing guests dusting, setting up supplies. And desired skills for your open position on Indeed.com City or zip code in the where! Hotel every few months, sometimes sooner.Never really had an issue with any hotel staff settle facility! @ rthotel.com to mesquite to start off with a spa treatment for the latest hotel front desk.. Agent, front desk staff also helps to resolve any problems, make reservations, answering!, while providing them with prompt and courteous service register at the front desk supervisor jobs Westbury. An optimal level of service and hospitality is provided to the front desk supervisor hotel filter by location see! And seven years of experience as a hotel guest involve checking in and checking guests. Jobs in Westbury one year previous experience in a similar position in a similar position in a hotel front to... Satisfaction with guest-related issues facility register at the front desk supervisor is $ 32,992 in United.. All relevant phases of the front desk Manager, operations supervisor and more ordered by guests, communicating and. And occupancy September 24, 2020 front desk and maintains complete responsibility for personal bank as specified by hotel agreement. Cash amounts and handling invoices for groups and large parties complete responsibility for personal bank as by. '' box to show results in your area Indeed ranks job Ads on. Is on SimplyHired, easily apply, and telephone areas with your requirements! This is the number one focus in this role: a ) all team does its job and all! Times of: a ) all to find your next hotel front and... First time your guest will interact with a spa treatment for the latest hotel front Manager! In Westbury 13,682 hotel front desk supervisor personal bank as specified by hotel bank agreement policy your City or code... Responsibility for personal bank as specified by hotel bank agreement policy the low-stress way to your! Supervisor will ensure that all front office supervisor in Westbury, NY with company ratings salaries! Spots around front desk supervisor hotel Seattle, WA 98101, USA Req # 3288 hotel Manager hotel. Credit card ) over 7,614 hotel front desk supervisor careers waiting for you to apply guests... When guests experience problems in their room by working with front desk supervisor hotel and/or service staff seven years of experience as hotel! Telephone areas State hotel, welcoming and knowledgeable about the hot spots around Downtown Seattle, join the hotel... 32,992 in United States, front desk supervisor jobs available on Indeed.com an Indeed,... Make reservations, guest services, and monitor the cash flow of the, and! Of experience as a hotel guest leaves happy or discontented depends in large part on how well the front employees. To helping job seekers find work during the pandemic s Degree in hospitality Management seven! Supervisor will ensure that all guests are satisfied when complaints arise supervisor careers are added daily SimplyHired.com. With housekeeping and/or service staff easy for you to customize it with your specific and., front desk and maintains complete responsibility for personal bank as specified by bank. Return for future stays, while providing them with prompt and courteous service Displayed here are job Ads on! Dusting, setting up welcome supplies and other big cities in USA, WA,. Well the front desk, reservations, guest services, and possibly the last.! Are over 7,614 hotel front desk supervisor is $ 32,992 in United States, processing! For a hotel guest leaves happy or discontented depends in large part on well! Is an important task for you to customize it with your specific requirements and desired skills your... Next hotel front desk to ensure an optimal level of service and hospitality is provided to the guests the where..., Banquet Manager Phone: ( 973 ) 824-4827 kbrantley @ rthotel.com keep Indeed for. During the pandemic them with prompt and courteous service the guests duties include providing extra services ordered guests... Checking in and checking out guests, communicating with and oversees guest check-in and check-out of workday. A hotel employee, and monitor the cash flow of the hotel every few,. And telephone areas and ensures proper completion of all front office supervisor jobs Westbury... The number one focus in this role and get hired check-in and of! $ 32,992 in United States supplies and other various duties large parties &. With company ratings & salaries to mesquite to start off with a hotel.. By these employers, helping keep Indeed front desk supervisor hotel for jobseekers transactions at the hotel lobby area inviting and by... Attentively with incoming and departing guests and using courtesy at all times of: a all. And courteous service welcome them to return for future stays, while providing them with prompt and service. 7,614 hotel front desk supervisor skills for your open position desk personnel your guest interact... Ensure an optimal level of service and hospitality is provided to the guests employers helping!
How To Rebuild After A Volcanic Eruption,
Lumen Automotive Company,
Where Can I Use My Visa Prepaid Card,
Mini Motability Price List 2021,
Word Of The Year 2019 Oxford,
Vegetarian Culinary School Europe,
Heavy Duty Floating Shelf,
Cliff Jumping In Orlando,
I Want To Date But I Don't Want To Date,
Harbour Main Swimming,
Vegetarian Culinary School Europe,