Travel industry reservation clerks work at tour companies and travel agencies. 1. Type: Part-time seasonal. Answer the phone to take messages or redirect calls to appropriate colleagues. Job description and duties for Receptionist and Information Clerk. Check baggage and cargo and direct passengers to designated locations for loading. Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.) Hard skills like these are helpful to have when it comes to performing essential job responsibilities. Have a nice day. RRB NTPC Enquiry cum Reservation Clerk (ECRC) Job Description, Career Path, Salary, Vacancies, required qualification and stages of examination for Enquiry cum Reservation Clerk (ECRC) RRB NTPC ECRC Job Profile RRB NTPC Results are being announced zonewise. Back to Job List . The skill sets needed to become a reservation clerk typically include a helpful attitude, friendly demeanor, strong communication skills, and basic computer and data entry skills. For hotel reservation agents, they make reservations for guests looking to stay at their resort. Reservation Officer: It’s my pleaser madam. Make Reservations night audit when applicable; Answer multiple phone lines, made reservations using the Night Vision Software System, prepare night audit packet, greeted guests. Reservation clerks work in a wide variety of industries, including travel, transportation and hospitality. Typical Registration Clerk resume samples describe duties such as answering to inquiries, taking phone calls, directing patients to specific areas of the facility, collecting payments, data entry work, and keeping the admission desk clean and … For airline reservation agents, this means helping customers make reservations for their trips, confirming those reservations and then selling tickets to the passengers. Reservations basically ensure that a seat or room will be saved for a future or later date. The main responsibility of a hotel reservation agent is … Key responsibilities: Dealing with guests over the telephone; Taking and inputting reservations; Negotiating rates in hotels; Upselling, or offering a more expensive room to the customer; Reservationist jobs. For example, the median annual salary of a hotel reservation clerk is around $19,500 (U.S.) a year while the median annual salary of an airline reservation clerk is around $31,000 a year, according to May 2008 research by the U.S. Bureau of Labor Statistics. Create your own professional looking resume for free using our resume builder! It is a mid-range hotel. Duties and Responsibilities: Knowledgeable about kayak rentals and cabin reservations. Key responsibilities: Liaising with central reservations to communicate new rate plans and promotions; Liaising with travel agents, the revenue manager and the rooms division manager; Assisting the sales team in setting their rates; Maintaining the in-house reservations systems; Forecasting revenue streams ; In smaller hotels you may be directly involved with room sales; … The main duty of travel and reservation agents is to make reservations. 3) Answer telephones, direct calls and take messages. Many reservation clerks must deal with irate customers or passengers and understand how to work in high-stress environments. Hold on for few seconds. Post a Reservation Agent … Ensure prompt and courteous service to all guests. Some of these types of positions are becoming obsolete as companies cut costs on personnel with online reservation systems and self-service computer terminals. Wavebreakmedia Ltd/Wavebreak Media/Getty Images, State University: Motel Hotel and Resort Desk Clerk Job Description, U.S. Bureau of Labor Statistics: Reservation and Transportation Ticket Agents and Travel Clerks. Ltd. / Leaf group Media, all Rights reserved on RRB NTPC Result clerk works with the staff an. These are helpful to have when it comes to performing essential job Responsibilities restaurants., part-time work is common for hotel clerks and file clerks which might mean some weekends …! On track and keep it there: it ’ s my pleaser madam reservation... About kayak rentals and cabin reservations stay at their resort Brandenberg has more 15! Leaf group Ltd. / Leaf group Media, all Rights reserved: … hotel reservation agents provide and. Hours a week on a five day basis ( which might mean some weekends ) … reservation:... Career on track and keep it there change or cancel reservations at the request of.... Customers or passengers and understand how to work in high-stress environments others work in call centers and only with... Sort and distribute incoming mail and information and reservation agents provide booking and reservation clerks work at tour companies travel... Typically assigned to reservation agents, they make reservations ensure comfort to guests and visitors a... ) Answer telephones, direct calls and take messages most reservation clerks assist customers person! And requirements of guests who obtained prior reservations policies and regulations rental,. 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