Provided accurate information regarding customer service concerns, itinerary changes, domestic flight availability, and arrival and departure times,. Provide real-time flight schedules, prices and itineraries to the customer 2. Managed high volumes of financial activity in a fast-paced, risk-based environment. Average Airline Reservations Clerk salaries for job postings in Maryland are 3% higher than average Airline Reservations Clerk salaries for job postings nationwide. Average Airline Reservations Clerk salaries for job postings in Nebraska are 27% lower than average Airline Reservations Clerk salaries for job postings nationwide. Average Airline Reservations Clerk salaries for job postings in Nevada are 22% lower than average Airline Reservations Clerk salaries for job postings nationwide. Demonstrate strong verbal and written communication skills, a professional attitude. Communicated and interacted effectively with co-workers, the general public and various state, federal, and local government representatives. Faxed reservations/orders to personnel's commanding officers and operation facilities. Since reservation clerks benefit from having skills like customer service, reservation system, and special requests, we found courses that will help you improve these skills. General office duties to include answering phone calls, scheduling guests, filing, computer entry and collections of payment. Established reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information. Provide information about hotel services and facilities to customers. Provided customer service in person or by phone and completes correspondence related to military pay. This person is responsible for process paperwork, maintaining files, and preparing … Informed potential customers about current room rates and availability. Facilitated all general front office and cashier duties. Coordinated travel arrangements for major Cooperate and leisure clients. Inform guests of cancellation policies, check-in and check-out times, repeat information to guest to verify reservation is correct. Co-workers and other company staff. Average Airline Reservations Clerk salaries for job postings in Massachusetts are 20% higher than average Airline Reservations Clerk salaries for job postings nationwide. Posted charges to cabins for food, liquor, or DVD rentals manually to ledgers and to computer systems. Perform front office procedures: Check-ins. Receive incoming phone calls and distribute to proper locations. Perform operation testing LCD Monitors, phones, Cisco network switches, adapters, servers, printers, fax machines. Checked availability and created leisure travel arrangements including flights, hotels, excursions, and arrival/departure transfers. Average Airline Reservations Clerk salaries for job postings in Colorado are 11% lower than average Airline Reservations Clerk salaries for job postings nationwide. In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. We are an open forum for articles, manuscripts, unpublished thesis, and letters as well as a guide for job, Faxed copies of documents as well as dealing with personal customer information. Prepared daily reports and journal entries. Average Airline Reservations Clerk salaries for job postings in Tennessee are 8% lower than average Airline Reservations Clerk salaries for job postings nationwide. Handle all aspects of ticketing and checking in of customers by operating a computerized point-of-sale system, boarding, baggage service and reservations. Duties Reservation agents provide travel information over the telephone to customers of the airline. Maintain two exclusive accounts, responsible for accuracy and VIP requests. Print daily hotel departure and room availability reports and distributed to necessary staff for maintenance and check-outs. Process campground check in/check out payments and provide office and retail store support. One of the best ways to acquire the skills needed to be a reservation clerk is to take an online course. Prepared bank deposits, checked clients in and utilized office equipment and operated personal computer. Average Airline Reservations Clerk salaries for job postings in South Carolina are 3% lower than average Airline Reservations Clerk salaries for job postings nationwide. Provide customer service and time management * Resolving customer complaints * Provide quality service to guests * Evaluate effectiveness of housekeeping. Complete reservations using LMS for casino members and non members. In addition, they earn an average bonus of $789. * General office Duties Other reservation clerks give travel advice and recommendations to customers. We ranked the top skills based on the percentage of reservation clerk resumes they appeared on. Scheduled all meeting event space and conference room usages for VIP and groups. Acted as liaison between general public and appropriate department personnel or offered accurate referral to other department. Trained to maximize revenue through various sales techniques. You must possess a high school diploma or equivalent and a secondary education. Operated photocopiers, fax machines, and other office equipment, also prepared mailings; and answered telephones and delivered messages. Inform them about the benefits and company guidelines. Average Airline Reservations Clerk salaries for job postings in New Hampshire are 1% lower than average Airline Reservations Clerk salaries for job postings nationwide. Answered telephone calls in a timely and polite manner while transferring calls distributing messages as needed. Utilized computerized system and keyboard to book reservations and retrieve information. Average Airline Reservations Clerk salaries for job postings in Pennsylvania are 4% lower than average Airline Reservations Clerk salaries for job postings nationwide. Called states or fax applications to states, received permit over fax machines and transmitted to driver or customer as requested. Answer inquiries pertaining to hotel services, guest registration, and travel directions. * Dispatch Provided customer service, answered phones, made reservations on computer and over phone. We are seeking submissions that will be of interest to the community. Assisted customers in choosing hotels/ticket packages Train new employees in their job duties Prepare food menus to appropriate departments in order to have a success client event. Average Airline Reservations Clerk salaries for job postings in Iowa are 2% lower than average Airline Reservations Clerk salaries for job postings nationwide. Creates and maintains reservation … Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Operated PBX Switchboard in order to answer, and properly route, incoming calls while assisting customers with hotel reservations. Created and maintained an accurate database; performed high-volume data entry. Managed front office reception area by cleaning and organizing desk and visitor lobby.2013 Graduate2013-Present. Reservation Agent Job Description. May check baggage and direct passengers to designated concourse. This course also covers deploying practical solutions including securely interconnecting networks, customer-supp... Filemaker Bookings and Reservation System, Build A Restaurant Site With Python and Django, Computer Skill: Computer Knowledge for You. General office procedures and data entry of appraisals, scanning documents and uploading photos. They receive training from the businesses they represent, so they are proficient in both the information they relay to the customer and the technology they use in the job. Be knowledgeable in all areas of the resort, create itineraries for guests, meet monthly personal and team sales goals. Answered incoming phone calls to book reservations and other special events. Assisted in, booking, editing, and canceling reservations, while greeting guests and delivering exceptional customer service. Established efficient routing and scheduling for customers using telephone and specialized computer software. Key Duties and Responsibilities: − To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries. 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