Couples might enjoy somewhere a little more quaint. Added plus for being 5 minutes down the road to Whaler’s Village outside shopping mall! Sheraton Maui Resort & Spa See all 5,088 reviews. Learn More . Sheraton Maui Resort & Spa See all 5,089 reviews. - Check out Tripadvisor members' 47,875 candid photos and videos. We'd rented a car for our visit and were directed to park in the garage. Sheraton Maui Resort & Spa, Lahaina: See 5,088 traveller reviews, 4,567 user photos and best deals for Sheraton Maui Resort & Spa, ranked #27 of 31 Lahaina hotels, rated 4 of 5 at Tripadvisor. What are some of the property amenities at Sheraton Maui Resort & Spa? 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970. Warmest Aloha, Guest Experience Team. This double rainbow arrived just after a wedding in the rain at Kapalua Bay. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Right on the beach which is a huge plus. Yes, guests often enjoy the ocean view available here. Only other thing to report: we were trying to check out as late as possible to kill time before our late flights. The island's 30 miles of beaches include golden-crescent Kapalua, sheltered from strong currents by lava-rock promontories. Claim your listing for free to respond to reviews, update your profile and much more. Photo: Resort View Double Room. Everything you need to know about the Sheraton Maui Resort & Spa pool at Tripadvisor. They apologized and offered to move us in 2 days when they had what we booked available. Please see our partners for more details. SAFETY CONCERNS NEVER ADDRESSED DESPITE IMPACTS. The property is spread out over 23 beachfront acres, and guests in some farther-flung rooms may have a long, winding route to the lobby and pool (you may need to traverse multiple hallways and take multiple elevator rides). Maui is an island in the Central Pacific, part of the Hawaiian archipelago. Paying for pool loungers was questionable, as I'm not sure what our mandatory resort fees pay for, if not basic amenities like chairs. Eat at Kimo’s in Lahaina or Tiki Terrace at Kaanapali Beach Hotel. Sheraton Maui Resort & Spa pictures - Opens a dialog. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and … And it's a bit of an eyesore. We are, however, regretful to learn of the issues you faced with the bees near your room. close. So the boardwalk and the beachfront is very crowded, even in Covid. The Costco Travel Rating assigned to each hotel is only intended as a guideline. Arrive before sunset for hula dancing and live music. I'm not sure why ours didn't warrant the same upkeep. Warmest Aloha, Guest Experience Team, We love this place...we have traveled all over the Carribean and this has been our go to vacation place for the past four years. This world-class resort boasts great dining options, a lavish ocean-view spa, and newly renovated rooms and swimming pools. The review, 3 things that make it special, pictures, pricing on tickets... 3 Things That Make This Luau Special. Taxes and fees that are shown are estimates only. We hope to have the opportunity to welcome you back in the future so that we have another chance to ensure that every touchpoint of your stay showcases the high standards we have for all aspects of the guest experience. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970. I did notice a plywood barricade across a beach access walkway, which was rather tacky. The remainder of our stay, we had no problems finding a spot if we were in by 10. Not one thing we had was good ... let alone worth the price ... and the shrimp appetizer was old soft shrimp that made us sick. We ordered food and drinks from the pool everyday...The Lava Flow, and nachos are great...as well as their Guacamole! We stayed at a different resort but we ate twice at the grill because of the beautiful location. Besides Having a bad experience with Jason, Thank you Sheraton for having us. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. View Photos. View Deal. 11 people are viewing this hotel. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton, 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Aloha rare808, Mahalo for sharing your valuable feedback on your recent stay at our resort. Told me to phone the hotel and washed their hands of it. This resort is beautiful! Conveniently located restaurants include Round Table Pizza, Tiki Terrace Restaurant, and Cliff Dive Grill. It wasn’t coming down hard, but it made for a fun ceremony. Almost every day, our doorway had dozens of honeybees on and around it. The Costco Travel Rating assigned to each hotel is only intended as a guideline. The Sheraton Luau in Maui showed us a great time! Yes, dry cleaning and laundry service are offered to guests. And the maintenance men who came to unclog a toilet and repair a faulty keycard reader were cheerful and personable. $367. Does Sheraton Maui Resort & Spa offer any business services? After traveling and being up for 30 hours, when we checked in, we were given a (leftover)garden view room with 2 double beds when we had booked a king ocean view room. STRIKE ONE! Are there any historical sites close to Sheraton Maui Resort & Spa? We booked based on location and price for 11 nights. Discover Hawaii's Natural Beauty From Our Hotel in Maui. One of our top priorities is ensuring that we provide exemplary service, and we are thrilled to hear that this was your experience. $367. The stay was nice and am happy they are open but the food made me very ill after dining at their poolside bar/restaurant. Nope, by Saturday morning we couldn't wait to leave, started calling Wailea resorts to see if we could go back there for the week. The Costco Travel Rating assigned to each hotel is only intended as a guideline. Please see our partners for more details. Again the resort is beautiful and right on a gorgeous beach with Black Rock Cliff to your right. The Costco Travel Rating assigned to each hotel is only intended as a guideline. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. Whatever your travel needs, our spacious Ohana (family) suite provides the highest degree of Hawaiian hospitality. Sheraton Maui Resort & Spa Pool Pictures & Reviews (Lahaina, HI) United States ; Hawaii (HI) Maui ; Lahaina ; Lahaina Hotels ; Sheraton Maui Resort & Spa; Search. See my reviews and photos of other hotels on this side of Maui at West Maui hotels. They don't seem to understand the inconvenience in your vacation time. He had a Mr. know it all and don’t care attitude. Full view. Over 80% of … We would like to sincerely apologize for your negative experience while dining with us. Would we stay here again? What food & drink options are available at Sheraton Maui Resort & Spa? It’s right in the mix of things in Lahaina. There are more places to choose from in the Lahaina area. Hotel deals. Rooms open to lanais. The Sheraton graciously gave us til 2 (we have Marriott status), then when we tried to push for after 2, they said there would be a $100 fee. This page may contain compensated affiliate links. Claim your listing for free to respond to reviews, update your profile and much more. I would be amiss if I didn't mention the bees. Are any cleaning services offered at Sheraton Maui Resort & Spa? 50-inch LCD televisions come with premium cable channels and pay movies. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Learn More. Hotel website. Other buildings seemed freshened. We will be sure to address your concerns with the appropriate departments. Such a cool thing to see. Check In — / — / — Check Out — / — / — Guests . The review, 3 things that make it special, pictures, pricing on tickets... Review of The Sheraton Luau in Maui. SHERATON & MARRIOTT BONVOY JUST DO NOT CARE. 5,088 Reviews #26 of 31 Hotels in Lahaina. Hotel website. Response from Sheraton Maui, Guest Services / Front Office at Sheraton Maui Resort & Spa, Response from Sheraton Maui, General Manager at Sheraton Maui Resort & Spa. Check In — / — / — Check Out — / — / — Guests . We will of course be sharing this important feedback with our property operations team so that we can explore new ways to have this issue fixed for the future. Are there opportunities to exercise at Sheraton Maui Resort & Spa? Many of the staff have been there for multiple years and we enjoyed the new bar off, Tripadvisor Plus Subscription Terms & Conditions. You can’t beat the view from the Sheraton Ka’anapali swimming pool along Ka’anapali beach. Sheraton Maui Resort & Spa pictures - Opens a dialog. For someplace a little quieter than the Hyatt or Westin or Marriott, the Sheraton Maui Resort is a good choice. The kids grilled chicken was just a dry chicken breast in the middle of a plate. See photos and read reviews for the Sheraton Maui Resort & Spa pool in Lahaina, HI. Our family resort in Lahaina, Maui, Hawaii has been newly renovated, and it now features guest rooms and suites with gorgeous views of the ocean, many looking over our sister islands, Lanai and Molokai. It's too bad that they treat guests like that, at least they gave us an hour more for checkout seeing as how I was up all night with my upset stomach. Occasionally, one or two would sneak in when we opened the door. Nice hotel, but got severely ill from eating at their restaurant. But it was disappointing not to have dining available on the property when other restaurants in the area were doing just fine. The staff was top notch. We do sincerely apologize that this issue wasn't resolved while you were still on property. Back to Rooms & Suites . Everything you need to know about the Sheraton Maui Resort & Spa rooms at Tripadvisor. Pool and bar are very cool looking. He should be talked to. We also kept coming across downed seabirds at night. Hotel website. Sheraton Maui Resort & Spa, Lahaina: 5,090 Hotel Reviews, 4,567 traveller photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. View Deal. I am sure they have cut staff related to Covid but it’s hard to be sympathetic to that when you pay such prices for such a subpar meal. We are in. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands… the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. Sprawling Haleakala National Park encompasses the island’s highest peak, volcanic Haleakala, as well as the pools and waterfalls of Ohe’o Gulch, accessed via scenic, winding Hana Highway. Our Ohana suite boasts large windows, stunning views, and abundant space to entertain or just relax. The rib eye steak was the same price as other restaurants on kaanapali beach but half the size. There are so many people who is looking for a job at this time. Hotel deals. Book Sheraton Maui Resort & Spa, Lahaina on Tripadvisor: See 5,091 traveller reviews, 4,570 candid photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Warmest Aloha, Guest Experience Team. Shearwaters kept getting stranded in the corridors, unable to get out. We had a great time and everyone who works there was very friendly. Aloha Bak79, Mahalo for sharing your feedback on your recent experience at our poolside restaurant. I have a spinal condition, had contacted the hotel before we booked to make sure they could make some small modifications to support me which they confirmed was no trouble ( spoke in person to Guest Service. Where do I start.....seriously, I will need to just put in bullet form all the things they messed up for us and all the safety issues...as despite some attempt to help with issues initially....the issues kept on coming getting every more serious and Sheraton just ignored them/ went back on their word. We enjoyed our ocean view every morning over breakfast & coffee. It is worth noting before I go further that because Maui had just opened, in our estimate only about 25% of the rooms at the Sheraton were occupied and many amenities weren't available. All You Need to Know About the Pool at Sheraton Maui Resort & Spa. Someone like him shouldn’t even be working if he can’t be consistently helpful with guest. GreenLeaders Bronze level. Additionally, it's a wonderful location, being located within walking distance to Whaler's Village, which has a wide array of shops and restaurants. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We booked this resort during the Covid pandemic and two weeks after Maui reopened to outside tourists. This is the version of our website addressed to speakers of English in the United States. Front desk ladies you have all been kind and amazing. The lanai was spacious, but the landscaping had been removed from the planters, leaving churned up mulch that didn't really enhance the view. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. The food was terrible. Most of the restaurants were closed due to Covid-19, leaving only one on-property option (the little sports bar by the pool). Warmest Aloha, Guest Experience Team, Me and my family recently stayed at the Sheraton this past weekend. The exterior of our building showed it's age, in our opinion. Filtered water stations throughout the rooms which was great. Which room amenities are available at Sheraton Maui Resort & Spa? We are of course disappointed and regretful to hear that you had an unwelcoming experience with one of our bartenders, and that it negatively impacted the positive experience that you had at the resort. This room also had small gnat like bugs in the bathroom that crawled on everything that I brought to their attention and did nothing about. Yes, paid public parking on-site and valet parking are available to guests. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. Check In — / — / — Check Out — / — / — Guests . We went to the Sheraton in November 2020. Hotel deals. Resort Overview. While the grounds were relatively kept up, it looked like no effort has been made to keep it fresh. There is a small lot closer, but since we arrived so late, it was full. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View Deal. Housekeeping could not have been friendlier. If you're given a room in Nalu Hale, the. 5,089 Reviews #27 of 31 Hotels in Lahaina. Relax at the resort’s 142-yard lagoon style pool, taste fresh island cuisine, learn indigenous Hawaiian cultural activities and play at the white sandy beach. The Westin Maui Resort & Spa. Sheraton Maui Resort & Spa is located on the beach and in a walkable area with good shopping. GreenLeaders Bronze level. We want to thank the valet guys for always being nice enough to help us. I let management know and they just brushed it off. Walking access to some good local restaurants. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Easy setup and the best technical support. I picked up three just in our time there. Photo: Ohana Suite. Sheraton Pool. Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands… the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. Aloha TheMongrelHorde, Mahalo for sharing this detailed review of your recent stay at our resort. Tripadvisor Plus Subscription Terms & Conditions, Maui Adults Only and Adult Friendly Hotels. Sheraton Maui Resort & Spa Pictures; Search. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For more information, please read my disclaimer. Be sure to watch to lighting of the torches ceremony one night at sunset. Now $367 (Was $̶6̶0̶7̶) on Tripadvisor: Sheraton Maui Resort & Spa, Lahaina. But we were willing to give it another day. There were no stings, but my wife was having none of it. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. We will share this valuable feedback with our food and beverage team as a way to enhance and improve the experience for future guests of Cliff Dive Grill. The desk staff will hold them for a seabird rescue, which was cool. Check Price & Availability - Opens a dialog . Although we booked all our excursions in advance they a agent to help you during your stay with all that as well. That's subjective, though. SHERATON MAUI RESORT & SPA - UNSAFE UNHELPFUL AND GO BACK ON THEIR WORD. Named for its iconic location at Pu’u Keka’a (Black Rock), on beautiful Ka‘anapali Beach, the Sheraton Maui Resort & Spa’s Cliff Dive Grill is the ideal place to enjoy the nightly torch lighting and cliff dive ceremony. We are grateful for the opportunity to receive this insight and enhance the overall experience for future guests of our resort. more. We also want to give a huge shoutout to Mari at Cliff Dive Bar for being a great server with us. Enterprise streaming solutions. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We want to thank everyone in house keeping for working very hard in keeping the resort clean. Maui Nui Luau at the Sheraton Ticket, Lahaina Picture: Panoramic view of the show as the sun sinks lower. Prices are the average nightly price provided by our partners and may not include all taxes and fees. close. The cheeseburger wasn’t good. Whaler’s Village has some great restaurants and fun shopping (and right on the water!) Explore Sheraton Maui Resort & Spa. Formerly awarded the title of ‘America’s Best Beach,’ a beachfront lawn fronting Ka’anapali Beach is the setting for the Sheraton’s Maui Nui Luau at Black Rock. But we had a better time in Wailea on the South side of the island where it's a little less built-up. Whaler’s Village. Sheraton Maui Resort & Spa pictures - Opens a dialog. See more questions & answers about this hotel from the Tripadvisor community. Reception was quick to answer questions and resolve issues. That's probably on me for not realising this, and not the Sheraton's fault at all. parking garage is on the opposite side of the property with no direct route to the building. Pictured: The Sheraton Maui Resort in Kaanapali Beach at sunset. Click for a discount price at the Sheraton Maui and other Maui hotels & condos for your desired travel dates. Our room was nicely updated with clean and bright furnishings. We stuck around the hotel that day and asked the they call us when the new room was ready. Marriott Bonvoy who own the chain, were contacted also and provided with photos...just ignored us also and would not address anything. Own or manage this property? We did enjoy ourselves overall. We strive to provide a positive experience for our guests and sincerely apologize that your experience did not meet these expectations. Réserver Sheraton Maui Resort & Spa, Lahaina sur Tripadvisor : consultez les 5 086 avis de voyageurs, 4 567 photos, et les meilleures offres pour Sheraton Maui Resort & Spa, classé n°26 sur 31 hôtels à Lahaina et noté 4 sur 5 sur Tripadvisor. Housekeeping ladies said they'd been doing that for years and no one knew why. Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Come see what Aloha is all about! The staff is great, and everyone is so friendly. We literally walked away from him because he showed no interest in wanting to take our orders. Sep 18, 2007 - Maui, HI, USA - The Island of Maui in the Pacific is the second-largest of the Hawaiian Islands and is also called the 'Valley Isle' for the large fertile isthmus between its two volcanoes. We booked an Oceanview room and were assigned a room on the 5th floor. Check Price & Availability - Opens a dialog . Learn More . We are so pleased to here that overall you had an enjoyable stay with us, and that you encountered the spirit of aloha and welcoming hospitality in so many of your interactions with our staff. They also have a Daily Happy Hour at the bar/poolside. You can also cliff dive off of Black Rock too! Does Sheraton Maui Resort & Spa have any great views? Our room was in the Nalu Hale building, across the lawn from reception and butted up against the cliff. It definitely exceeded our expectations. more. The location on Kaanapali Beach is spectacular, which is really why we stayed there. Unfamiliar with the layout, we dragged our suitcases up and down and all around the property's assorted buildings. We will be sure to share this important feedback with our food and beverage management team. Nearby attractions include Ka'anapali Beach (0.1 miles), The Spa at Black Rock (0.02 miles), and Maui Nui Luau at Black Rock (0.09 miles). This is the version of our website addressed to speakers of English in Canada. Unfortunately our initial resort booked on Kanapali Beach was under construction, we confirmed so a week prior to hitting Maui. Pool staff were accommodating and friendly. Located on 23 lush oceanfront acres at legendary Puu Kekaa on Kaanapali Beach, Sheraton Maui Resort & Spa invites travelers to experience adventure, romance and family fun on the island of Maui. Kapalua Bay. They did call, we went directly to the room and waited 1.5 hours until I went to the lobby and asked for a cart to move, Aloha Joanie M, Mahalo for taking the time to share your very valuable feedback. Lock in the lowest price from these sites. Many travelers enjoy visiting Old Lahaina Courthouse (3.4 miles), Lahaina Jodo Mission (3.1 miles), and Wo Hing Temple Museum (3.6 miles). Fortunately I had looked up an available back up resort in the Sheraton - or so I thought.. Pool & Beach (787) Sheraton Maui Resort & Spa. View Photos View Photos. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton. Resort boasts great dining options, a pool, and not the Sheraton Maui Resort & Spa all! And modest attempts to screen utility areas from public view me very after. Room was in the mix of things in Lahaina, Maui, HI 96761-1970 English but... Or so i thought it looked like no effort has been a time honored tradition dating back the! 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An Oceanview room and were directed to park in the area were doing just fine at Tripadvisor the. 'S 30 miles of beaches include golden-crescent Kapalua, sheltered from strong currents by lava-rock.... The bartender Jason was very rude you 're given a bee-free room in a walkable with... Was disappointing not to have dining available on the beach which is a,! Reviews and photos of other Hotels on this side of the show as sun. Warmest aloha, Guest experience Team, me and my family recently stayed at the....