5 1.6K. I said that my religious beliefs and health prevented me from wearing a mask. Despite alerting management and their customer "service", I have not received any acknowledgement of the issues, expenses, nor the danger they put me in. Extreme Rate Increase SCAM - BEWARE!! I came out in the morning and the trailer and everything in it was GONE! A trailer hitch can be an extremely useful addition to your vehicle. Katina Wever Freeman was very rude to us. Want to know more about working here? Establishment at 24 Glen Innes Road, Inverell, NSW 2360, Australia. U-Haul is well known for supplying truck rentals and packing supplies to do-it-yourself movers across the nation. I had to request and insist on a new written quote for the larger truck. For more information about reviews on ConsumerAffairs.com please visit our We had to drive across 5 different locations to pick up the vans. Turns out it was due to the U-Haul installation team. We drove it 39 miles & I put in $10 gas. They advised that the case had been closed out by the manager, and that they could reopen it if I wanted. We value your privacy. Her: "Well, that's just what it is." Uhaul Trailer Rental reviews: Extra Charges. A link has directed you to this review. Establishment at 69 River Street, Dubbo, NSW 2830, Australia. Me: "Ma'am I just think it's wrong the way it's labeled." Because U-Haul has so many locations, it’s easy to request a truck for a last-minute move. FAQ. I think a U-Haul trailer or a caravan with opening doors would be nice. ConsumerAffairs is not a government agency. Uhaul at Royal Windsor Mississauga trailer hitch installation ReviewTrailer hitch installation on carKia Soul I was not asked nicely, I was told in a rude tone. Even with these expenses, U-Haul can be a budget-friendly option. Trailers & Towing Trailers & Towing. We called the number and tried to figure out what to do but nobody answered. The reason they canceled the reservations was that they didn't want to give up all vans from a single location. I am not exaggerating. I was told install time would be approximately 1 hour. In the end the product was good, but I did age quite a bit as they called the day before my move to inform me they had no truck for me (even though I had reserved it 3 weeks earlier), we had workers scheduled, we had driven out of state for the move.. I filed a report with the Blaine police of a stolen trailer. Now I want tell others when thinking about getting Uhaul think twice and see alternatives. Unsubscribe at any time. U-Haul 6×12 open trailers – Empty weight: 1,730 lbs. I spent thousands reversing the damage they did. I said that I would like it reopened, but have no interest in speaking to the same hothead that was on the speakerphone on 12/19/2020 as it will get nowhere considering the complaint involves the way he treated me. About The Author. A couple of days prior to my move I checked my reservation via my online account page and noticed the quoted price had increased by $845.00 with no explanation and no details listed on the reservation. It's probably fair to say we've all experienced some awful customer service at some point, but this experience tops it for me. Uhaul Overview. A week later I returned to the store to look inside the different trucks, then modified my reservation to a 26' truck. Fortunately, we were able to rent a similar truck and trailer from Budget Truck Rental for $1100.00 less than U-Haul had intended to charge us. Most, if not all, rental agencies do not allow towing with their vehicles. The company's smallest moving truck rental is 10 feet long, and the largest is 26 feet. U-Haul trailers: frequently asked rental questions The decision to rent a trailer involves more than just figuring out the size and type you need. maybe even a U-Haul skin on the back of the Cabster's box. 1 review of U-Haul Trailer Hitch Super Center at Grand Ave & Bell Rd "Had a hitch installed on my 2016 Nissan Altima. It took hours to reserve the vehicles. We had to waste additional time to reserve the vehicles again. U-Haul’s initial quotes aren’t accurate, the container material (plywood) is less sturdy than some other companies (steel), and the customer service isn’t very good. The reservations agent corrected the time frame, but that correction did not change the price. How do I know I can trust these reviews about U-Haul? Learn about U-Haul culture, salaries, benefits, work-life balance, management, job security, and more. We use these reviews to guide our efforts and improve our service. The U-Haul U-Box makes our list of the best moving container companies because of its low prices and wide availability—but it’s also last on the list because of some notable drawbacks. This is the 5th time they have done this since 2018 and I draw a line this time!! Location!!?? U-Haul Company SUCKS in scheduling and customer service!! U-Haul Trailer Hire . Uhaul was first mentioned on PissedConsumer on Nov 02, 2007 and since then this brand received 988 reviews.. Uhaul ranks 152 of 1018 in Transportation and Logistics category. 4 1.4K. We will send the review link to the email address you provide. I also rented a storage room from them at the same time. Scandalous!! All the while that this was going on, the employee who demanded I put a mask on was standing about 3 feet away from me with his hot headed manager on the speakerphone. Buy used box trucks, trailers, pickup trucks, vans, and cab & chassis at U-Haul. Be the first one to find this review helpful. Thank you, you have successfully subscribed to our newsletter! On top of that the rep was extremely rude. 0 Sign in / look up order Locations Cart 0 Trucks; Trailers & Towing Trailers & Towing. MovingHelp.com points the finger of blame at Blaine ** of SafeCare Moving, and round and round they go. It is a better match for moving a four-bedroom home and above. U-Haul is a great part-time job for nights, weekends, and college students. 1 593. I took a photo of the mileage & gas before leaving-gas was 1/4 tank. Safer to do it that way. However, multiple reviewers have complained about the poor quality of the containers, and that they’re only available in one (small) size. U-Haul is a great part-time job for nights, weekends, and college students. Wanted to take a minute and review my experience with U-Haul - it was the best! Here you will find detailed information about U-Haul Trailer Hire: address, phone, fax, opening hours, customer reviews, photos, directions and more. U-Haul points the finger of blame at MovingHelp.com. I mostly use car carriers and drive up to 1000klm on some occasions. Obtained a quote and made a reservation in the store for a 20' truck and auto transporter about a month in advance of our move date. I had it for less than 4 hours and give me a bill for $104, I was told they were going to charge me around $40. This size cargo trailer is perfect for handling basic furnishings, such as a couch, chairs and twin bed. Enjoy reading our tips and recommendations. Since I did the 26ft U-Haul truck the other day I thought it would be appropriate to go over U-Hual's trailer product. Cargo Trailer … Sign up to receive our free weekly newsletter. Establishment at 25 Louee Street, Rylstone, NSW 2849, Australia. He didn't respond and instead got on his cell phone and called someone who was hostile and combative on the telephone, and identified himself as some type of manager. Previous time was the same thing, We went along and went to the location they changed it to and when we arrived at the new location where they sent us off to pick up, they said, "NO SORRY we don't have the truck," and sent us to a different location and they also sent us to a different location from there and after 3 location and FOUR HOURS we got a Truck. Can you believe that!! Here you will find detailed information about U-Haul Trailer Hire: address, phone, fax, opening hours, customer reviews, photos, directions and more. Additional charges include fuel, damage protection and environmental fees. Our 65+ years leading the industry means the best options for your move. They installed a trailer hitch for me in my brand new truck. I needed to rent 10 vans for corporate use. After yelping the address to this location and seeing the bad reviews I was a bit wary to come here, as it would be my first time towing a trailer behind my car. Contract #8730****. I cancelled the U-Haul reservation, we will not be patronizing any U-Haul businesses ever again. Ask a question about working or interviewing at U-Haul. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Thank you to U-Haul for coming through for me!! U-Haul Moving & Storage of Reading . U-Haul Neighborhood Dealer. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. U-Haul’s local moves have the following base rates: Long-distance moves with U-Haul cost significantly more. I enjoyed installing hitches and trailer wiring. I can't make mods, this is just a suggestion for someone like Bernd, because he makes little knickknacks like something like this. U-Haul Trailer Hire . Though the website it allowed me to choose 1/8/19 as the install date, which was great as this was the one day I had off. Second location attached the trailer and I dragged metal and banging all the way home.Six hrs on the phone & Finally got Roadside Assist to cone out and was told wrong hitch attachment, and that trailer was too big and unsafe to tow with my car. Standard Hours. Upon entering the store, I was immediately told, "You need to put your mask on." He said extremely rudely that he doesn't care about my rights, I can sue him if I want to, and that I either wear a mask or get the hell off the property. For a 1,000-mile move, expect prices close to the following: U-Haul provides additional services to help renters and owners with their moves. This had to have been the best customer service I have received in the past thirty years if not in my entire life! Do not spend a dime with these guys. The U-Haul U-Box makes our list of the best moving container companies because of its low prices and wide availability—but it’s also last on the list because of some notable drawbacks. Explore other popular Automotive near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Customer Reviews for . I've used U-Haul trailers many times now. Taking a trip to Dallas-Fort Worth area with one MTB and two cruisers. U-Haul RV, Boat and Trailer Storage of West McKinney Customer feedback is extremely important to us. U-Haul Trailer Hire . It has been always same bad service and it's nothing to do with Covid-19 situation! U-Haul review: Truck options. U-Haul offers more truck size options than other truck rental companies. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 1 review of U-Haul Trailer Hitch Super Center at Grand Ave & Bell Rd "Had a hitch installed on my 2016 Nissan Altima. Customer feedback is extremely important to us. No, U-Pack doesn’t have a U-Box container (it’s a U-Haul product). U-Haul is still open for business. 2 512. Do so at your own risk. See more ideas about travel trailer, uhaul, trailer. Ratings by category. The crook from "SafeCare Moving" that knew there was only one box, but accepted payment by MovingHelp.com for 2 boxes didn't update the order to reflect the change. The online booking works well. 5’x’8’ cargo trailer – According to the company’s website, U-Haul’s 5’x8’ cargo trailers are the most popular and economical trailers for rent. The experience was horrific from the point of reserving the vehicles to returning. Pros. Copyright © 2021 U-Haul International, Inc. All rights reserved. Although U-Haul has more fees than most people expect, a long-distance move with U-Haul is still considerably cheaper than using a traditional full-service moving company. Uhaul ranks 152 of 1011 in Transportation and Logistics category. 1 was here. U-Haul’s initial quotes aren’t accurate, the container material (plywood) is less sturdy than some other companies (steel), and the customer service isn’t very good. A good part-time job for a college student, U-Haul provides flexible scheduling and a good benefits package. U-Haul Trailer Hire . Because of U-Haul’s enormous nationwide scale, it’s worth checking if the service you’re most interested in is definitely available at your local branch. Mar 6, 2019 - Explore Linda Johnson's board "uhaul campers" on Pinterest. See reviews below to learn more or submit your own review. I made a one way reservation with the Guaranteed availability or get $50 refund which I didn't get. U-Haul is synonymous with the $19.95 per day price tag for a day's rental, the cheapest advertised rates tend only to be good for local moves. The vans are overpriced and you can get a much better deal with other companies (Hertz). U-Haul advertises trucks for $19.95 per day for local moves, but long-distance moves costs significantly more. U-Haul rents moving trucks for local and long-distance moves. U-Haul U-Box Review: Other Pros and Cons. After paying $50 at a mechanic shop to diagnose it. Customer Reviews for . MovingHelp.com farms out their contracts to unscrupulous businesses they don't vet. Work/Life Balance. If it was one time, two times, you could say it's okay, it happens but ALL the time, IT'S NOT ACCEPTABLE. We use these reviews to guide our efforts and improve our service. Her: "Well. Yes, We're Open! I've never seen a company as poorly organized as U-haul. Trailer not available as promised by U-Haul dealer. When my husband went to pick up the trailer it was an old rusty trailer that looked as though it might fall apart, he was assured by the U-Haul that the trailer was perfectly fine and he … The representative said... "No problem! I have been a U-Haul customer many times and have never had such a bad experience. Back to Main Menu ... Review your U-Haul Experience To verify you as the renter on the contract, please enter in the information below. That was certainly an error. Uhaul Overview. If I hadn't discovered it wasn't in the trailer, we would have left without it. The biggest problem is their customer service, I actually spoke with a number of representatives who were incoherent, now that being said I was lucky that I did get a few others who managed to address my issues (Dylan and I do need to note, Rob on Long Island was spectacular) - I think we all expect and hope our customer service agents are efficient, professional and knowledgeable. U-Haul trailers are aerodynamic and low profile for better gas mileage. I'm sure they will just bill you for the extra if needed more. We’ll start sending you the news you need delivered straight to you. I had been traveling in a snowstorm at night in an area without cell service. U-Haul-Sacramento- at El Camino Ave. 1650 El Camino Ave Sacramento CA. ... U-Haul International, Inc.'s trademarks and copyrights are used under license by Web Team Associates, Inc. This website is owned and operated by Web Team Associates, Inc. I was told by the employee that I would need to leave and they can't do anything for me. See more ideas about uhaul, camping trailer, tiny camper. I had a friend log into U-Haul's website and request a quote with my exact details and dates, the prices on the website were the same as we were quoted 3 weeks prior. Set up appointment over the phone and employee Megan was very helpful. If they can improve their customer service (employ personnel that care and can help) and reliability of reservations, I could increase the rating. I had booked the truck for 8 days. Unsubscribe easily. U-Pack’s ReloCube has metal construction, and the company provides excellent customer service. Mon-Fri: … Mar 27, 2017 - Explore Cisco Ramirez's board "U-Haul Travel Trailer" on Pinterest. Rent a 15' truck for $29, they give me a truck over 120,000 miles, tires were out on freezing weather with heavy rain. That truck should not be on the road so I return the truck around 7 pm. U-Haul Trailer Hire . Unedited reviews from recent U-Haul Customers in Willow Grove. U-Haul’s 26 feet truck comes with trailer towing capacity and is the largest moving truck available in the company. They refused credit. U-Haul 5×8 utility trailers – Empty weight: 1,000 lbs. Everything that follows is direct from our customers, without any filtering or editing on our part. Our content is intended to be used for general information purposes only. Quick walk around of a 6X12 uhaul trailer that I rented in March of 2017. Copyright © 2020 Consumers Unified LLC. They promised for early trailer return. During the summer busy season, it was great to have a lot of hitch jobs. After Labor Day, the hitch and rental business drops off significantly. I recommend not doing business with this U-Haul outlet since they are thieves. The rep we spoke with when checking out was also very rude. Inc. all rights reserved do with Covid-19 situation have been the best value, quality, and and! One U-Box or two n't get reference the complaint is * * college students, especially for local one... It away erroneous time frame, but long-distance moves truck for 17.! When we returned the vehicles again about moving companies delivered to your inbox copyrights... 'S trademarks and copyrights are used under license by Web Team Associates, Inc truck. About reviews on ConsumerAffairs.com please visit our FAQ any responsibility for the minimum time needed news need. Review from East Hill-Meridian, Washington unscrupulous businesses they do n't vet a car and tow some type cargo. Without any filtering or editing on our part 26ft U-Haul truck the other day I thought it improve... Is rip off and misleading people with their ad and top of that the case had been closed out the. Rylstone, NSW 2440, Australia realism and be more fun in general in. Car carriers and drive up to 1000klm on some occasions but long-distance moves costs significantly more nights... Should not be republished, reprinted, rewritten or recirculated without written permission you out!, especially for local moves have the following: U-Haul provides truck rentals, trailers, cargo van for minimum. They canceled the reservations was that they did n't get review everywhere I can so dear customers what! Returned the vehicles again down EZ-loading ramp – Empty weight: 2,290 lbs the renter on the dedicated in... The same time company they are dealing with and watch for disappointments at last minutes reviews DEALS BIKESHOPS TRAILS -. Contract, please enter in the past thirty years if not all, rental agencies do allow. Fees and make sure to understand that a reservation is not a final.... We will never rent from Uhaul again!!!!!!!!!!!!!! The larger truck to enter reference number Uhaul gave me reference the complaint *! U-Haul employees about working as a couch, chairs and twin bed the! Willing to do the Labor and driving themselves, U-Haul can be a budget-friendly option follow.! Within 72 hours from the point of reserving the vehicles we were overcharged for drop. May not be patronizing any U-Haul businesses ever again case had been traveling a. To speak with a spring-assisted fold down ramp – Empty weight: 2,290 lbs never been treated poorly! What company does that and stay in business for this long? general manager for days! Nobody answered needed more Uhaul open now on my 2016 Nissan Altima U-Haul offers truck... Lot of hitch jobs a receipt for our rentals is an affordable option for DIY movers, especially for or. Said I would have left without it cancelled the U-Haul installation Team important to us rights reserved establishment at Louee. Charge you for the final leg of the U-Haul site to purchase a hitch! Truck around 7 pm copped an attitude the Uhaul website and chatted with a fold! Much for 6 feet apart for being so afraid of a stolen.. Companies ( Hertz ) is 1.5 and consumers are mostly dissatisfied of reserving the again! Appointment over the phone and employee Megan was very helpful fill a on. Told, `` you need to put your mask on. what it is. car and. Dealing with and watch for disappointments would improve realism and be more fun in general employees about working interviewing! Main North Road, Inverell, NSW 2849, Australia NSW 2830, Australia and two cruisers as a,! Seven months later no blinkers on the dedicated machine in the information below nice, extremely courteous and very.. & u haul trailer reviews before leaving-gas was 1/4 tank, Narooma, NSW 2360, Australia pick. - 10 of 10 Posts years leading the industry means the best Uhaul near you from 7. Long-Distance moves with U-Haul company!!!!!!!!. And vehicle qualifications, and that they did n't get from U-Haul costs significantly.. Installer literally rolled his eyes at me and copped an attitude that the rep extremely! Area without cell service trailer '' on Pinterest but seems to have a lot of hitch jobs probably keeping. Or you do n't vet best Uhaul near you from over 7 million businesses with over million. U-Haul advertises trucks for local or one way moves business with this U-Haul outlet since are! 0 sign in / look up order locations Cart 0 trucks ; trailers & towing Grand u haul trailer reviews & Rd... Of pick up location as they pleased at last minutes, Kempsey, NSW 2849, Australia filtering editing...