We require contact information to ensure our reviewers are real. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. Example: I would say my biggest weakness is being overly organized. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. american credit acceptance. How did you handle it? I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. American Credit Acceptance Latest Jobs. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. This company is very unprofessional and has terrible customer service! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. An experienced IT professional with 15+ years of Application Development in Banking (Open Banking, Retail Banking), Insurance, Retail, Financial Service and Credit Card Payment Domains.<br><br>Since Nov-2021 I am working with Wipro UK and I had been worked 7 years with IBM, 3 years with Tata Consultancy Services, 2 years with Capgemini.<br><br>I have extensive project experience with Lloyds . What salary does a Customer Services. What would you do if you saw a coworker making mistakes? Most Recent. also i was told due to covid moretorum no repo would occur. New American Credit Acceptance Customer Service jobs added daily. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. You can contact them directly by phone at 866-544-3430. Uncheck the box next to the phone number you would like to opt out from Text Alerts. padding: 0 0 15px 0; Posted: December 24, 2022 Full-Time Overview: Summary/Objective . I do NOT recommend this company to anyone! The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. . After five years I only have good things to say. This is a predatory loan company. This question allows you to highlight your relevant skills and knowledge of the field. All Rights Reserved. American Credit Acceptance is looking for candidates who can use technology to improve their processes and increase efficiency. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. The interest rate is ridiculously high but hoping to re-finance soon through a different company. You are about to be redirected to Speedpay, an ACI Worldwide Company. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. Type. Select "Phone Preferences". As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. What led you to apply for this position at American Credit Acceptance? Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Promoted tactical credit management by setting . Ive been trying to find the balance between organization and productivity.. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. However, I got in an accident and the vehicle was a total loss. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. This can give you some indication of any potential problems there may be. Login - Credit Acceptance. Example: I think a successful manager needs to be someone who is organized, empathetic and decisive. Automobile Acceptance Corporation P.O. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. Email. Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. They dont care and after never having any problems until now this is very disappointing. American Credit Acceptance Corp Contact Information. Call 1-866-544-3430. Box 965 Chadds Ford, PA 19317. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. No they will do any type of loan. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. I love doing business with ACA. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. Monday Friday 8 AM 10 PM EST Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. Email this Business. Live customer service representatives from American Credit Acceptance . width: 100%; padding: 0 0 15px 0; Saturday 8 AM 5 PM EST Spartanburg, SC 29302, 866-544-3430 Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. BBB Business Profiles may not be reproduced for sales or promotional purposes. Visit Website, Boscovs Credit Card Customer Service Number. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. Commercial Customer Service Representative. Is this Company only a Auto finance Company? I forgot my account balance. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. Verified Customer. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. Do you think you would be a good fit for that type of environment? Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? +1 800 634 1506. We ordered one for her and she felt much more comfortable talking to customers.. When answering this question, try to describe a time when you gave a presentation or speech. The maximum loan amount that will be considered through the dealership is US dollars 20,000, with a maximum term for the loan of 72 months. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. Sunday Closed. on Is There a Minimum Credit Score for a Car Lease? It is possible to also arrange one-time payment details online. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. 961 E Main St Fl 2. We strive to be the leading provider of financing solutions in the sub-prime automotive market. Information is displayed first and foremost for the benefit of consumers. What kind of tools have you used to track performance metrics? They, Hannah R. said: These guys are amazing!! Our solutions include: You have got to be crazy if you ever ever deal with this company. This helped me learn more about the company and develop my skills with new technologies.. Credit Acceptance interview details: 229 interview questions and 193 interview reviews posted anonymously by Credit Acceptance interview candidates. .blue-bg .journal-content-article { Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. i didnt know this when i got the loan. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. But if you do choose to go with them know that they will have you pay ridiculous interest on a car that isn't worth half of what you owe. Here's the various ways to get in touch. On my account I was told fees would be waived given my circumstances. Call customer service. American Credit Acceptance 2.8. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. They will take anyone with bad credit. Overall, the interview process can be lengthy and challenging, but interviewers are generally friendly and helpful. The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. Founded. Employers want to know that youre aware of your weaknesses and are actively working on them. Secondly is when a customer is in a position where they want to renegotiate loan. 961 E Main St sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. My mechanical skills also make me an excellent communicator with customers who need help understanding cars. 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