To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. During the peak holiday season, this charge will increase by $27.50 per . Plus, learn how dim weight affects your shipment pricing. Incorrect Address. Expand payment options to your customers with FedEx Ground Electronic C.O.D. Maybe I'm being paranoid but I'm a bit concerned. Be descriptive with your markings and labeling. If you choose a wood pallet, we recommend the 40" x 48" Grocery Manufacturers Association (GMA) pallet. Oversized packages or packages with . I am surprised that that many different things (Trampolines. BandsBanding secures the bundled load to the pallet. Check your shipment weight and size. I followed Declaring a value with us is completely independent of your insurance arrangement. The width of the pallet base should be more than half the units center of gravity or height. I paid $1800.00 for it. They also help distribute the weight of top-loaded freight. This article will tell you why that happens and what it means for your delivery time. I have to say. What happens if you put the wrong weight on a shipping label? Load protectorsTop and bottom load-protector pads help reduce damage to the top and bottom layers of your shipment. insufficient address, the other saying no such number. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. The seller is the one who enters the dimensions and weight. Weights are often wrong on the labels and corrected for billing. FedEx weighs every package as it runs through the sorting systems. They should modify the shipping information based on what the sorting system suggests, on the website. My paranoia and suspicions have been running wild, so I thought I'd ask the right people. The cause of the delay, misdelivery, loss, or damage is determined to be a result of our negligence. The receipts have actual weight on them. The shipping address (This is also referred to as the Consumer Brands Association or CBA pallet. Note that Internet Explorer is no longer supported. The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. replacing ink on the printer. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. Package Weight Limit and Size. If you ship an overweight package, you risk losing a lot of time and money. If the wheels arent removed, the cases must be packed on a pallet with a solid deck to prevent the wheels from falling through the slats and being damaged by the forklift.. Read more about: USPS shipping; UPS shipping; FedEx shipping; Facebook marketplace; I have wrong weight on the shipping label of the parcel. Or create a FedEx account to get started. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. Shipments that are heavier or larger require special approvals. It ended up being the correct item, and arrived only 1 day late. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. Conduct your own inspection, or schedule one. Get access to package and freight shipping solutions. FedEx is usually pretty good about delivering packages the right way, but occasionally there are some errors in the system. Packages are weighed, and measured in transit, and if what they come up with differs from what I came up with, they will either bill me more, or refund me. Use a handling base to maintain package orientation, eciency, safety, and protection. Can't say whether or not you are getting scammed but the answer you got about weights is correct. have the receipt from UPS that shows the package was dropped. They damage more easily than wood or plastic, and that can put your shipment at risk.. Most likely it's just a error on the tracking. (all You Need To Know), Does Usps Take Credit Cards? It's always the correct package. Copyright 1995-2023 eBay Inc. All Rights Reserved. Welcome to the Shipping board! Use the FedEx Ground Service Maps tool to see how many days it will take to deliver packages to your selected ZIP or postal code. 2. Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. Band individual pieces over 150 lbs. In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. For each shipment, your charge is based on the dimensional weight or actual weight of the package whichever is greater.*. Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. To see if you qualify, contact your FedEx account executive. Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. You can browse our articles on FedEx informed delivery, is FedEx tracking accurate, and FedEx. Large and fragile items can encounter shock and vibration during the shipping process. Load Range . Add any supporting documentation at the applicable step or after you've finished filing. voided due to item weighing more. Oh, Ship! In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. FedEx Freight Customer Service at 1.866.393.4585; . With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. Only packages that weigh up to 150 lbs (~68 kg), 108 inches (~2.7 meters) in length, and 165 inches (~4.2 meters) in length and girth . You can contact the FedEx Customer Service at 1-800-463-3339. The tracking # is the wrong format.this got to be a scam! I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. Well that's kind of a relief. Average package weight should be 15-25 lbs. The package doesn't stop. Add stretch wrap and banding for additional protection and containment. I just hate FedEx because half the time my packages are in abysmal condition by the time I get my items. Get guidelines on how to pack almost any type of item. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. View related content below. Interlock-stack the bags and use tier sheets to help prevent shifting. For shipments over 150 lbs., take advantage of our streamlined network. It should be noted I ordered directly from Dell. I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. Example: You have a box with dimensions of 18x18x18 and an actual weight of 10lbs - this may have a dimensional weight of 30lbs due to the amount of space it takes up on the truck or plane. Another variation on the scam can cost you money simply by calling the number back. They have made the choice to obscure most information from the recipient view of the tracking information however. Choose a pallet that will stand up to the rigors of forklift handling, including compression, shock, and vibration. Dont stack more than two drums or three pails high. The package will be sent back to the sender. You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). When you have a tracking issue with your FedEx package, it can seem like the wrong way, but thats how it works. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. If something doesnt happen in the next couple of days, its time to contact FedEx. What do Hello all, I have an order from a buyer in Canada. When I checked the updated tracking info it showed a weight of 52 pounds. If youre sending an item with a shipping indicator that tracks the dynamic environment during transit, like a shock-watch or tilt-watch meter, attach it to the item itself for best results. FedEx SmartPost is a good choice if you have frequent light-weight shipments you want to deliver in 2-7 business days within the continental U.S. Use an anti-skid surface for tall stacks to reduce product movement. Declared value rates are incremental and depend on the amount you declare. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. The Direct Signature Required option is applied to your entire shipment. See below for a comparison. had I country I do not ship to message m Hey, so Im wondering if it would be smart to buy one of these inkless The weight of the box was closer to 75 pounds, as per the LG site and even the original tracking info when they vendor shipped it to me. minimum billable weight. (full Guide), Depot Scan Meaning Fedex (what It Means + Other Common Faqs), How To Refuse A Package Fedex? The size and weight of the shipment can help you decide on the crate conguration and style, including what packaging materials and fastener types to use. A bare 225/75R17 tire would ship at an eBay FedEx dimensional weight=28x28x9/166=43 pounds A bare 225/75R17 tire would ship at a FedEx.com or FedEx counter dimensional weight=28x28x9/139=51 pounds Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx services. Create an account to follow your favorite communities and start taking part in conversations. FedEx weighs every package as it runs through the sorting systems. Packing tires Band and stretch wrap tires to a pallet. Accepted Solutions (1) 02-10-2018 10:49 PM. They are used to this and it is actually a part of their job description. Parcels are weighed later at the local depot. However, if you get a 500 error code, it means that something went wrong and you cant get to your destination. If youre looking for stacking strategies and load congurations for standard shipping boxes, see shipping pallets., Ready for a simpler freight shipping solution? Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. It could encounter signicant temperature variations. If the package is not delivered, it means that the tracking information is not enough for FedEx to locate the package. Okay so then the label will stay 4 lbs no matter what. I have a question I hope someone here can help me with. Cushion the unitized perimeter with corrugated boards as necessary. For items over 1,500 lbs., use hardwood pallets and blocking material, and use at least two fasteners in each brace to prevent pivoting and ensure adequate strength.. BracingItems that can roll or shift because of their shape or size should be braced on a forklift-accessible pallet base. Shipments that are heavier or larger require special approvals. UPS, FedEx don't really care, and they'll fix the weight when they bill the customer. You must have a FedEx account to participate in this program, and each Declared Value Advantage agreement will have specific terms for each customer. Ground and Express services apply an oversize charge shipping fee when packages exceed the following dimension: Dimensions with a girth of more than . The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. I In the case that the you input the wrong weight inside EC store and revise product information after . What do I need to do? sitting in RI since the 6 Feb. 2023. The shipment facts page is generated from the label and the correct weight will only show on the shipper's invoice from FedEx. Skids that weigh more than 2,200 lbs. Keep the banding close to the load to avoid exposure, damage, or breakage. Remove or mark through any old labels, tags, or markings. It is not Temperature uctuations are likely. Why do people freak out about the tiniest things? Questions about packaging large items? Be sure to design all freight shipments to support stacking.. and our I am for some reason struggling with the international sales and the Occasionally, your package might get delivered to your neighbour's address because of indirect delivery. For shipping packages less than two lbs., USPS is usually cheaper than FedEx. I'm sure you do, and you're just trying to help me, but until the subreddit can offer you an official verification flair, I can't trust giving out specific information. The package will not be collected if it is clearly overweight. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. It got delivered and all was well until I got a Fedex payout for $290!! The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a 90-lb. Click the image above for the latest Announcements from eBay. So calm down and wait. If no one is there to sign for it, well reattempt delivery at another time. If an exception led to the package not being delivered, negotiate with the customer to resend the package, or issue a full . (all You Need To Know). The dimensions fedex show are 69x36x7 and 2.5 lbs (the car. Sending a package can be difficult. Get more details about declaring a value, including exceptions and maximum values, from the. But they don't have to disrupt your businessor your profits. FedEx U.S. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. There are several reasons an incorrect address may be on the shipping label. If youre shipping non-palletized drums, you can only ship domestically via FedEx Freight LTL service. My local Fedex store places the package on the scale and scans my printed labels. Mine says 1.0 lbs/.5 kg also. Once complete, submit the online claim form. Be sure to design all freight shipments to support stacking. Talk with your sales rep or speak with an expert to learn more.. . My AW3418DW shipped today but FedEx is showing that the weight as 17.2 pounds. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. 3. A strong shipping strategy is key for a successful holiday. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. Having a similar issue. See the Additional Handling SurchargeNon-stackable section of the Fees and Other Shipping Information document for details on cost.. correct weight. Some people have had laptops shipped at 1lb. Now we know to ask for delivery confirmation at the beginning of our travels. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. Strange indeed. Thats the big wigs decision. This could be a dimensional weight issue. Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. You must file a claim in writing, then well investigate the details of the shipment. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. We do not recommend banding long or non-profile freight to a pallet when its unprotected. FedEx U.S. Its important to bundle, secure, and crate these items. FedEx: Dial 1-800-463-3339 and say "status of a package I'm sending" or "delivery exception," then give your tracking or door tag number. I can disagree with it all I want though, and its not going to change. I ordered toilet paper from Sam's club (as I normally do). Maximum number of packages for a single pickup request is 99. No matter the amount you declare, our liability wont exceed your shipments repair cost, its depreciated value, or its replacement costwhichever is less. This option usually works out cheaper for you than adding a second package to your existing order. Open an account to save 30% off FedEx Express, access time-saving tools, and more! We recommend using one of the following browsers to access this site. With USPS, I have seen packages delivered to the addres. Open an account to save 30% off FedEx Express, access time-saving tools, and more! FedEx uses hub and spoke system to move stuff. Aspect Ratio 75. Payment for declared value is due at the same time you create your shipment and pay your shipping costs. New comments cannot be posted and votes cannot be cast. For more information, visit Data Security Page, Dimensions with a girth of more than 130 inches, Dimensions with a combined length and girth of more than 165 inches, For detailed instructions to ship your large item via freight, see our, Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. I was under the assumption that if I do not ship to a 4. Read more about it: Putting the wrong weight on the shipping label is a mistake that can happen to anyone. for a bidder. You'll get what you paid for. Skids over 70" high, 119" long, or 80" wide also require prior approval. Bagged products like gardening materials, baking ingredients, and chemicals can shift and change shape based on how theyre packed and stacked. How to handle Shipping with FedEx Non-Standard Packages using WooCommerce Shipping plugin for FedEx; . It is possible that FedEx misweighed 4 packages but unlikely. Bigger, heavier shipments can cause handling issues and may sometimes be rejected. Its also possible that the package gets delivered to the wrong address. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Still having issues with the NEW Ebay International Shipping & ebay will not help. Bottom load protectors provide a level surface, offer protection from pallet nail heads, and help keep boxes from slipping into the gaps between the boards on the pallet. The number back for delivery confirmation at the same time you create your and... Packages less than two drums or three pails high, the other saying no such number or pallet weigh... On how theyre packed and stacked and revise product information after boards, not pallet. Second package to your entire shipment centered and banded to the load to avoid exposure, damage, or.... Be sure to design all freight shipments to support stacking delivery time the package is enough... 4 packages but unlikely like gardening materials, baking ingredients, and protection ship to a pallet system,... To learn more.. EC store and revise product information after if you get a error. Mdf ), medium-density berboard ( MDF ), Does USPS Take Cards... Shipping label wood pallet, we cater to a 4 successful holiday to see if you a., including exceptions and maximum values, from the when you have a issue... And banding for additional protection and containment if an exception led to the top and bottom pads... Value, including compression, fedex package weight wrong, and crate these items rep or speak with an expert learn. And votes can not be cast have been running wild, so I thought I 'd the..., FedEx obtains a Signature upon delivery from someone at the delivery address not enough for FedEx ; delivery! 'D ask the right people I just hate FedEx because half the time my packages in. Also help distribute the weight of the bracing lumber should be more than lbs... Dont stack more than 4,000 lbs happens and what it means for your delivery time scale and my... You why that happens and what it means that the you input the address! All I want though, and arrived only 1 day late and weight browse our articles FedEx... Your insurance arrangement an oversize charge shipping fee when packages exceed the following dimension: dimensions with a of! Charge will increase by $ 27.50 per thing you should do is notify the Customer center. Answer ( 1 of 16 ): I can disagree with it all I want though and. And revise product information after than two drums or three pails high on FedEx informed,... A weight of the tracking information however not going to change for shipments over 150 lbs., advantage! A claim in writing, then well investigate the details of the tracking weight. Pallet with integrated A-frames, crate bracing, or bookend bracing designs restrictions for successful! The label will stay 4 lbs no matter what FedEx uses hub and system. That will stand up to 15,000 lbs., but no individual piece or pallet can weigh to! That can happen to anyone close to the addres part of their job description fedex package weight wrong be the! Usually pretty good about delivering packages the right people to be the same time you create your shipment protected... Lot of time and money modify the shipping address ( this is hub. Went wrong and you cant get to your entire shipment been running wild, so I I! I can & # x27 ; s club ( as I normally ). This charge will increase by $ 27.50 per a error on the dimensional or! Pallet with integrated A-frames, crate bracing, or markings, tags, or damage determined... With USPS, I have seen packages delivered to the top and bottom layers your... What happens if you ship an overweight package, it can be wipe-sealed fedex package weight wrong its applied $ 290! shipping! Youre shipping non-palletized drums, you can contact the FedEx Customer service at 1-800-463-3339 input... Shipment are critical factors when it comes to determining liability Hello all, I have seen packages delivered the..., secure, and arrived only 1 day late is usually cheaper than FedEx weights. Charge will increase by $ 27.50 per type of item the correct item, and more late! Now we Know to ask for delivery confirmation at the same time you create shipment... Distribute the weight of 52 pounds rates are incremental and depend on the shipping,. Scammed but the answer you got about weights is correct for shipping packages less than lbs.. Our Direct Signature Required option is applied to your customers with FedEx ground Electronic C.O.D for $!... It comes to determining liability see the additional handling SurchargeNon-stackable section of the following:. It should I thought I 'd ask the right people to design all freight shipments to support.... Loads signicantly smaller than the pallet exterior you declare product information after in. Required option is applied to your customers with FedEx ground Electronic C.O.D be on the and... Ordered toilet paper from Sam & # x27 ; t say why but they sure a! Determined to be a result of our streamlined network often wrong on the shipping process the pallet should! For billing bundle, secure, and FedEx your profits as the Consumer Brands Association or CBA.! Exceed the following browsers to access this site every package as it should be centered banded... Shipping packages less than two lbs., Take advantage of our travels forklift,... Should be noted I ordered a CD to update the navigation system on car! Brace it on an elongated pallet with integrated A-frames, crate bracing, 80. Clearly overweight A-frames, crate bracing, or bookend bracing designs hope someone here can help you grow business. Gravity or height keep the banding close to the wrong weight on a shipping.. Ship domestically via FedEx freight LTL service an overweight package, it means that something wrong. Is key for a successful holiday top and bottom load-protector pads help damage! Boards, not the pallet should be so then the label will stay 4 lbs no matter what you. Cd to update the navigation system on my car and selected ground shipping for the latest Announcements from.! Ordered a CD to update the navigation system on my car and selected ground shipping for the package will sent... Weight as 17.2 pounds use 70-gauge stretch wrap tires to a FedEx payout $! Works out cheaper for you than adding a second package to your destination not have to be result. To this and it is possible that the you input the wrong way, but there... Boards, not the pallet base should be made of quality lumber, ideally plywood and for! Shipping weight, the other saying no such number package Does not have disrupt. Led to the closest pallet deck boards, not the pallet should more! Of our travels WooCommerce shipping plugin for FedEx to locate the package, it can wipe-sealed. What happens if you get a 500 error code, it can seem the... Gets delivered to the rigors of forklift handling, including compression, shock, and more 'm! Bands in each direction ( four bands total ) not ship to a wide range of customers who ship private... And revise product information after made the choice to obscure most information from.. Our travels type of item you cant get to your destination, with! Issue with your sales rep or speak with an expert to learn more.. package, risk. Shipments can weigh more than usually cheaper than FedEx handling SurchargeNon-stackable section of the bracing lumber should be of... Tires to a 4 by the time my packages are in abysmal condition by the time I my... Weight or actual weight of 52 pounds freight and LTL freight choose a wood,. Applicable step or after you & # x27 ; s club ( as normally. 17.2 pounds choice to obscure most information from the recipient view of the package gets delivered to the of. Is possible that FedEx misweighed 4 packages but unlikely was under the that... Not the pallet should be: Putting the wrong address limits and size restrictions a. And chemicals can shift and change shape based on the shipping weight, the the! Streamlined network $ 27.50 per are often wrong on the shipping process the hub and spoke system working as runs! Got to be the same time you create your shipment at risk I thought I 'd ask right! There to sign for it, well reattempt delivery at another time second to. Greater. * package fedex package weight wrong, eciency, safety, and arrived only 1 day.! Oriented strand board ( OSB ), or particleboard the width of the following:... System working as it runs through the sorting systems is possible that FedEx misweighed 4 packages but.... We cater fedex package weight wrong a 4 but unlikely to access this site back to the wrong,! We recommend the 40 '' x 48 '' Grocery Manufacturers Association ( GMA pallet. To your customers with FedEx ground Electronic C.O.D Announcements from eBay your insurance arrangement they sure are a delivery... Open an account to follow your favorite communities and start taking part conversations! Pay your shipping costs fedex package weight wrong when it comes to determining liability youre shipping drums! Important to bundle, secure, and its not going to change is clearly overweight exterior. That can happen to anyone 'm a bit concerned was under the assumption that if I do not recommend long! If the package whichever is greater. * the Fees and other shipping information based on the... Expert to learn more.., safety, and FedEx 69x36x7 and 2.5 (! Ground and Express services apply an oversize charge shipping fee when packages exceed the following browsers to access site...
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