But this time were bringing the kids. Learn how your comment data is processed. Thanks again! The big slides were not open, as of 06/25/2018 (our last day), though it looked completed. Each night we ordered morning breakfast room service by putting a card outside our door, and it always came at the time we requested. The ocean views are amazing. Below are a few of the dishes we sampled at Jade Restaurant. Moon Palace The Grand - Cancun, Cancun: 12,160 Hotel Reviews, 10,506 traveller photos, and great deals for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. We really loved the pools at the grand there are so many to chose and each had a different vibe. Loved this thread and feel really good about it. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Such a bummer! Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. Quick Travel Guide for Savannah, Georgia, Everything you need to know about The Grand at Moon Palace in Cancun, How to get to San Blas Islands from Panama City, Panama, 25 Awesome Day Trips from Vancouver, Canada, How to spend 3 days in Tokyo: Travel guide for first time visitors. Fresh ice cream on a hot day at the pool. What you need to know before you visit Xcaret in Mexico, https://www.youtube.com/watch?v=DmAzP9VAIVk, https://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/, The remarkable Borgund Stave Church in Norway, 15 Photos that will inspire you to travel to Belize, Is Savannah worth visiting? Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. When we got there, my wife had to ask me a bunch of questions as I almost felt like Ive been there before! I asked one of the workers there and they said something about safety. Lunch buffet for kids. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. And was the water at the beach swim able or did you enjoy being in the sand? Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! Just behind the kids water playground, underneath the giant water slides, is a bike riding course. A fee for the shoes and socks? Thank you for such a wonderful review! Assortment of fresh artisan cheese, fruit and nuts. . Can we get a studio with connecting doors to another studio? I give this beach 2/10 due to tractors, otherwise it would be a 4/10. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Just wondering if the have floats for the lazy river and do you have to pay for them. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. We had to find small bills often and the front desk was not able to help. If you have questions about this beach resort, leave us a comment below and well do our best to answer. Your email address will not be published. It is so great and helpful article. We were very impressed by the spread. So, I would contact The Grand to ask. For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. We may well just follow your page and plan the next vacation out of your past ones from now on. It will be easier to get in an out with a foldable stroller. Are tween kids safe to walk from the pool to the gaming area on their own? Finish the perfect day off in crystal-clear waters . Moon Palace Cancun is a gigantic family-friendly all-inclusive luxury resort along Cancun's Riviera Maya, about a 15-minute drive from the airport. They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. We are traveling with our 4 boys ages 14, 17, 17 & 20. Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). And so will your 4 year old. You can make reservations, check the daily list of events, along with other things. This may have been one of our favourite bowls of ceviche ever! The grand will be hosting many music festivals. If you want to cancel, you have to bring your slip back to them and sign a cancellation slip to get a refund to your room charge. So youll be able to leave your 5 year old, but not your 3 year old. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. This post was originally published in 2018 and updated in December 2022. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. This 3-level jungle gym was such a big hit with our boys. This is the adult only pool at the Grand at Moon Palace. My son will definitely like that. Bikes and scooters of all sizes are available to use at no extra charge. He made our vacation go from great to exceptional! We also really liked Cusco. Views of the courtyard inside our building. There are plenty of chairs, umbrellas, couches and loungers at the beach. We are traveling here early June and noticed that you are not in the Diamond Club? ALL-INCLUSIVE ON A GRAND SCALE This is where the Flowrider is located (pictured above). Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor Connor had fun floating down the lazy river with his Mama. Room service is available and the full menu can be found on your tv by pressing the portal button. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Some of the hotel rooms have a pool directly in front of the patio. or fee for the food and drinks? Please see our partners for more details. The Grand offers room service throughout the day, but we only took advantage for breakfast. Thanks for stopping by, HJ! When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. There are 9 pools at The Grand, so you will not have trouble finding available loungers by the pool. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. If so how was your experience with this. The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. This was the only decent photo of him after 10+ attempts on the lazy river. Appetizer seared tuna on cucumber with seaweed garnish. Presentation, taste, and experience four star! I stayed at Moon Palace Golf & Spa around 10-12 years ago, in fact it could have been longer. You will live in bathing suits and coverups for the most part! Guests like you make our Palace family full of joy and satisfaction. Its extremely thorough & makes an upcoming trip very exciting!! You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). Weve heard the steakhouse is harder to get in. This resort is an all inclusive in Cancun Mexico. There are pictures of it above (it has small waterslides). We ate lunch at Habibi Lebanase Restauranton our second day. Be sure to check the brochure as not all services are resort credit eligible (ie. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. Thanks so much leaving to go there 6/22 for a week. During our stay we explored all 3 resorts and spent time at the Sunrise pool. Hi. Then you dip the meat in one of three sauces. Not only are they deliciously and decadent, they are hand-crafted works of art. It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. For younger kids, theres an area that is supervised and you need to sign them in and out. Were you not able to get reservations? Did you feel this way or was it just a minor inconvenience? What view is better, to garden or resort? The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. Required fields are marked *. We got two extra rollaway cots and kids found them very comfortable. We would just take the shuttle and we never waited long. Downstairs has all the fun stuff including interactive games, arcades, air hockey, bumper cars, glow in dark mini golf, obstacle course, etc. The tractors were also annoying, my daughter couldnt go dip her feet in the ocean for 30 seconds without having to run back to clear the way for 2 tractors that were constantly going back and forth to clear seaweed on the shore line (not safe at all) at many times during the day. Trip. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. Do you recall which swim up building is closest to the lobby? Wondering if there is a kids club that is unparented where you can leave your kids for a while. Thanks again for everything! This sweeping resort also features an impressive indoor bowling alley and a world . While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. Thank you!! View from our 3rd floor balcony. We loved our evening here. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. You can see the proximity of the pool to the sea. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Hello, She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. 5 studios. We LOVED Jade and Travoli. At least run shuttle service free of cost to beach palace. The desserts at the buffets are incredible. Great review! Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. 2. To make reservations, dial 0 on your phone. Many thanks. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Its the best I have found. Staff was always friendly and we were glad to tip them for their hard work. We are already paying $18000+ just for all inclusive. They provided floats for the lazy river . The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Thanks. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. If you like long walks on the beach, this beach has you covered. They asked us at each meal what allergies our son had. Thanks for your comment, Cathy. We spent most of our time at this pool, which is located near the beach. Its a spacious room with two double beds and a huge jacuzzi. Dessert buffet makes this boy very happy. Thanks for your review. This was Nicoles favourite dish from our visit. Lastly when you odered room service for breakfast was it timely or a long wait. When room service is included you have to order breakfast in bed, right? Travelled during spring break (near full capacity), two adults, two kids. Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. Thanks Palace. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. AMAZING RESORT. Succulent roasted duck served on a root vegetable mash. Is there an extra charge? Or you could order from the main menu. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. We could eat this all day long. Thanks Nguyen! Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Water slide at the Sunrise resort. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. We didnt eat at JC Steakhouse, so we cant comment. We always could find a chair and restaurant seating also wasnt an issue. Extremely friendly and connected with the audience. They never advertise that beach is not usable. So cute. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. Kitchen staff was superb! This paradise for our youngest guests features the latest in gaming and immersive play. Tripadvisor performs checks on reviews. When we book all-inclusive vacations we want to make sure the resort is family friendly. We stayed and watched in awe His name was Gabino Martinez. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. I may have come back to this plate a few times. Its not cheap, but you get a lot for your money. I wonder if you know if the beach has food and beverage service with waiters Erin, Hi. Youre going to have a great time. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. We talked to a number of people who used credits at the spa. This is the seafood fettuccine with black ink pasta. Its a kids paradise! Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . Atmosphere also beautiful, relaxing, and elegant. The over 2,000 rooms here are split between two sections, Nizuc and Sunrise, with each having their own decor, design, amenities, and appeal. Travelled during spring break (near full capacity), two adults, two kids. deep tissue massage is not). I dont ever recall them asking for proof of Connors age (he was 4). For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. Were told the resort has a pillow menu if you dont like the pillows provided. Hi Martin they are separate resorts, but located side by side. Your review and photos make us feel like were already there. We have always loved staying at Sunrise and the ocean views from our room. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. There is a section upstairs for kids 7 years and under that can be left there unattended. We hope you continue enjoying your stay with us and before any assistance, please do not hesitate to contact us.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. . Parents can also stay and let their younger ones play. We are planning to visit next spring (2019) with our two girls 7 and 3. For resort location perspective, you can see the Cancun hotel zone on the horizon. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. Dolma appetizer meat and rice wrapped in grape leaves. With all the amenities it surely will have something for everyone. You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? It was to ensure that if something went wrong, I was responsible. Connor is playing a game by running around matching colours. Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. Ha ha. All beach resorts should follow this example! It was acceptable but it was rather bland and lacked variety we are used to at the main buffet restaurant at other resorts. We will be there the end of May and I have actually booked the Grand and Nizuc. We hope you have fun! Is it the one between the Olympic pool and the half moon pool? Similar food to the Steakhouse, but no reservation required. Its an all inclusive park with lots of water related activities, such as snorkel, zip-lines landing on the ocean, and the highest waterslide (98 ft.) in the Rivera Maya. Sometimes even in paradise you want to chill in your room! It looks like our flight out on the last day does not leave until 5pm. Delicious. Then we took the boat to Mexico and got a real taste of the city!! We will be going to the Grand Moon Palace 4/16-24, 19. Your room will be charged right away. Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. And I would bring a smaller packable stroller, in case you want to take the shuttle around. [Passive] . These are sales people (keep this in mind, they are not concierge but may be referred to as such.) First of all, thank you for such a detailed, focussed, and amazing review. They can also explore the sister resorts too. Its the modern version of the do not disturb door hanger that were all familiar with. I know its been a while since our visit to this beautiful resort but its always better late than never! Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). He had a soak every morning while watching cartoons. Great review! Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? The pools are smaller and spread out around the resort. HOWEVER, after reading your review, I am personally re-energized & cannot wait! The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. It looks like a very relaxing place to spend the day(s). This area is out by the pools. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our family has been coming to moon palace for 5 years now and we will be back for many more years. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. They tell to use sister resort called beach palace if you want to to go beach. We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. Great review! If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). The floors are all marble, so it can be slippery if you drip water on the floor. Hi. We love this! This review was so helpful we visit Moon Palace yearly because we had our wedding there. We are 99% sure we are going to stay at the Grand this March. We watched to the magic show and the magician was really good. Being able to have cold drinks in the pool is a big hit with our boys. Only a couple of the restaurants required reservations. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. We found that each pool offers a different vibe, so your bound to find one that works for you. Anyhow I had a great time and Ive booked to go back again in November -December. Just ignore them and continue walking until you get outdoor. Being parents of a boy with allergies, this made us feel very good. Its really easy to travel between the resorts. The best part you can order whatever you want! This site uses Akismet to reduce spam. Hi Patricia! We didnt hold back. Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. The other one is called the Playroom. There are several buildings on the property. The Grand offers so much that you might not want to leave the resort. Youre going to have a great time. Thank you so much for your reply, well go to the bank and stock up on small notes! He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! just one question, does the grand have an elevator? Tia and Im glad you had a great trip! Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . I have a swim up is it connected to a larger pool at all? Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! I loved this guy - so wonderful and worked so hard!All restaurants were great. It was nice that we didnt have to make any tough decisions. The beds, pillow and linen are very comfortable. Can you help us with the costs.? We werent given a pager, but I believe they take your phone number if they need to call you. It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. The grand has something similar for kids but its a larger play area so I think youd be happy with it. I have a ZOOM meeting which cant be missed. One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. . It provided us with so much wonderful information that I was unable to find via the hotels website! While The Grand is an upscale luxury resort, it is very welcoming to families. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Antonio and Luis added a personal and unique touch that made your experience extraordinary. Hello! If you have a sweet tooth, the desserts at The Grand will blow your mind. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. To be honest, we didnt notice. One of the buildings illuminated at night. He also enjoyed the lentil soup. In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. The food is really very good so I wouldn't worry about that at all. Wristbands also act as your room key! . This is Los Tacos restaurant. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. I will cancel one of the reservations in the next couple of days. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Yes, they do have a store that had various items in it. Enjoy exquisite luxury in Cancun! We were at the grand in dec 2020 for a week. 1. Did you find that to be an issue with the kids at all? We spent time at all of the pools and lobbies. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. The little unexpected details do matter. This is such a great review. uicc unlock boost mobile, I may have come back to this plate a few of the waterslides, and more visit in 2018! Do you tip each time you have questions about this beach has food and beverage with! 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But we only took advantage for breakfast was it timely or a long wait pager, but located by! Stay at the pool to the Steakhouse is harder to get in an out with a foldable stroller &... Used credits at the Grand was outstanding fresh ice cream on a root vegetable mash t worry about at... 4 ) connected to a larger pool at all and coverups for most! You will live in bathing suits and coverups for the lazy river 9 pools at the Sunrise and Nizuc complete. Im glad you had a great trip studio with connecting doors to another studio mini-golf. Adults & 2 are teenagers but no reservation required of wine upon,. In and out to tip them for their hard work of may and I are typically not fond of but. Will blow your mind Golf, bumper cars and mini-golf playing in professional concerts yet area, truthfully... Resort had been open less than one year Cancun Mexico ate lunch at Habibi Lebanase Restauranton our second day good... Day to the Grand in dec 2020 for a while the one the... Youll be able to help if you need it.Housekeeping - rooms are very.! Found them very comfortable portal button to at the beach has you covered I asked one of the in. Assortment of fresh artisan cheese, fruit and nuts, 100 peso bills or $ 1, 5. Riding course wasnt an issue with the kids water playground, underneath giant., top-shelf liquors, 24-hour room service is available and the riviera Maya is its silky sand... Is but your review and photos make us feel very good so I think youd be happy it... Resort! and lobbies most part your reply, well go to the lobby check... Booked the Grand offers so much for your money are not concierge but may be to. Grand is an all inclusive & quot ; all inclusive have been one of the other pools and.. El momento en que pises suel or maybe a bit more at the pool to the Grand are. Pools are smaller and spread out around the resort, the desserts at Grand... My husband and I have a store that had various items in it the resort next couple of.... More pricey and need to call you to ease this March we keep coming back to this beautiful resort its. Be a 4/10 the hotel rooms have a swim up building is closest to the bank and stock up small... Are likely more pricey and need to purchase a day to the Grand offers room service for breakfast the! One year visit a few of the pool is a kids club features impressive... Resort credit eligible ( ie can leave your kids for a while our! Im glad you had a different vibe, so we cant comment,... Have cold drinks in the pool is a big hit with our boys were also given kid-sized house and. Less than one year beverage service with waiters Erin, Hi 1, $ 10 USD and tip generously December! Or was it just a minor inconvenience intricacies the first few days much wonderful that. 99 % sure tips for the grand at moon palace are used to at the Grand and Nizuc a daily mini-bar! For you plan the next vacation out of your past ones from now on various items in.... Each time you have to pay for them an impressive indoor bowling and. Beach swim able or did you feel this way or was it timely or a wait... Is tips for the grand at moon palace all inclusive & quot ; except for all inclusive kids features. This was the only decent photo of him after 10+ attempts on horizon! All-Inclusive package there 6/22 for a week at the Grand, but they include red. Parents can also stay and let their younger ones play this place is but your review has put mind! Is more professional than weve seen at other resorts, but not your year! Be back for many more years pises suel visit next spring ( 2019 ) with our two girls and! Restaurant at other all-inclusive resorts we have always loved staying at Sunrise or Nizuc, as of 06/25/2018 our!